It Support / Technician

Curiska (Pty) Ltd; Johannesburg; On-site; ZAR 250,000 - 450,000; Full time

Job summary

An established industry player is looking for a dedicated IT Support Specialist to join their team in Rosebank. This role involves providing technical support for hardware, software, and network issues while managing cloud environments using Microsoft Azure and AWS. The ideal candidate will have a strong background in IT support, excellent troubleshooting skills, and relevant certifications. Join a dynamic team where your contributions will enhance IT infrastructure and support users effectively. If you are passionate about technology and enjoy solving problems, this opportunity is perfect for you.

Qualifications

• IT / Networking diploma or equivalent required.
• Certifications in Microsoft Azure, AWS, Microsoft, and CompTIA are essential.

Responsibilities

• Provide technical support for hardware, software, and network-related issues.
• Manage and maintain cloud environments using Microsoft Azure and AWS.

Skills

IT Support

Troubleshooting

Communication Skills

Problem-Solving

Networking Concepts

Education

IT / Networking diploma

Microsoft Azure certification

AWS certification

Microsoft certification

CompTIA certification

Tools

Microsoft Azure

AWS

Job description

Hiring: IT Support Specialist (Rosebank)

Job Summary: We are seeking a dedicated and skilled IT Support Specialist.

The ideal candidate will possess an IT / Networking diploma, certifications in Microsoft Azure, AWS, Microsoft, and CompTIA, along with hands-on experience in IT support and troubleshooting.

Responsibilities:

1. Provide technical support for hardware, software, and network-related issues.
2. Diagnose and resolve IT-related problems across various systems and platforms.
3. Manage and maintain cloud environments using Microsoft Azure and AWS.
4. Support and troubleshoot Microsoft applications and services.
5. Assist in setting up and configuring hardware and software for users.
6. Troubleshoot network connectivity issues and resolve them efficiently.
7. Collaborate with cross-functional teams to maintain and improve IT infrastructure.
8. Ensure data security and system integrity through regular updates and patches.
9. Support remote users and troubleshoot issues through phone, email, and remote access tools.

Qualifications:

1. IT / Networking diploma or equivalent.
2. Microsoft Azure certification (e.g., Microsoft Certified: Azure Fundamentals or Associate level).
3. AWS certification (e.g., AWS Certified Solutions Architect or AWS Certified Cloud Practitioner).
4. Microsoft certification (e.g., Microsoft Certified: Security, Compliance, and Identity Fundamentals or Associate level).
5. CompTIA certification (e.g., CompTIA A+, Network+, or Security+).
6. Strong knowledge of networking concepts (TCP / IP, DNS, DHCP, VPN, etc.).
7. Experience with cloud infrastructure, virtualization, and systems administration.
8. Excellent communication and problem-solving skills.
9. Ability to work independently and as part of a team.
10. Previous experience in a similar IT support role is a plus.

Please send your CV if you are interested.