It Support Technician

Findojobs South Africa; Gauteng; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A recruitment agency is seeking a proactive IT Support Technician to provide technical support on-site. The ideal candidate should have over 3 years of IT support experience, be proficient in troubleshooting hardware and software, and possess a strong service-driven attitude. Responsibilities include maintaining systems and providing assistance for various IT-related issues. The role requires owning transport and a driver's license.

Qualifications

• 3+ years IT support experience (hardware & software).
• Able to troubleshoot hardware/software issues.
• Professional, well-spoken, and detail-oriented.

Responsibilities

• Provide technical support to staff for hardware, software, networking, and system issues.
• Install, configure, and maintain desktop computers, laptops, and peripherals.
• Troubleshoot and resolve issues with operating systems and applications.

Skills

Troubleshooting hardware/software issues

Technical support

Proficient in Windows

Networking

Service-driven

Tools

Microsoft Office

CRM systems like HubSpot

Salesforce

Microsoft Azure

SQL

Job description

Red Ember Recruitment is seeking a reliable and proactive full-time on-site IT Support Technician to join our client. The ideal candidate will be responsible for maintaining, troubleshooting, and supporting both hardware and software systems.

Requirements

Key Responsibilities :

• Provide technical support to staff for hardware, software, networking, and system issues
• Install, configure, and maintain desktop computers, laptops, printers, cellphones, and other peripherals
• Troubleshoot and resolve issues with operating systems, applications (e.g., Microsoft Office), and network connectivity
• Perform regular maintenance and updates to systems and software
• Set up new user accounts, email addresses, and access permissions
• Assist in managing inventory of IT assets and procurement of hardware/software when required

Requirements :

• 3+ years IT support experience (hardware & software)
• Proficient in Windows, Microsoft Office, and basic networking
• Able to troubleshoot hardware/software issues
• Familiar with CRM systems like HubSpot, Salesforce, Microsoft Azure, SQL (essential)
• Professional, well-spoken, and detail-oriented
• Service-driven, independent, and reliable

Experience :

• Minimum 3 years in a similar role

Own Transport & Driver's License – Required

Salary : Dependent on experience – Negotiable

Work Hours : Monday – Friday, 08:00 – 16:30

• Standby on Saturdays if staff are working and there are problems.