IT Support Technician

Red Ember Recruitment (PTY) Ltd; Centurion; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A recruitment agency in South Africa is seeking a reliable full-time IT Support Technician to provide technical support for hardware and software systems. Candidates must have 3+ years experience and proficiency in Windows and basic networking. Responsibilities include troubleshooting, installation, and maintenance of IT assets. Own transport and a driver's license are required. Salary is negotiable based on experience.

Qualifications

• 3+ years IT support experience (hardware & software).
• Proficient in Windows, Microsoft Office & basic networking.
• Able to troubleshoot hardware/software issues.

Responsibilities

• Provide technical support to staff for hardware, software, networking, and system issues.
• Install, configure, and maintain desktop computers, laptops, printers, and other peripherals.
• Troubleshoot and resolve issues with operating systems, applications, and network connectivity.

Skills

Proficient in Windows

Technical support experience

Basic networking knowledge

Familiar with CRM systems

Detail-oriented

Job description

Red Ember Recruitment is seeking a reliable and proactive full-time on-site IT Support Technician to join our client. The ideal candidate will be responsible for maintaining, troubleshooting, and supporting both hardware and software systems.

Requirements

Key Responsibilities :

• Provide technical support to staff for hardware, software, networking, and system issues
• Install, configure, and maintain desktop computers, laptops, printers, cellphones and other peripherals
• Troubleshoot and resolve issues with operating systems, applications (e.g. Microsoft Office), and network connectivity
• Perform regular maintenance and updates to systems and software
• Set up new user accounts, email addresses, and access permissions
• Assist in managing inventory of IT assets and procurement of hardware / software when required

Requirements :

• 3+ years IT support experience (hardware & software)
• Proficient in Windows, Microsoft Office & basic networking
• Able to troubleshoot hardware / software issues
• Familiar with CRM systems like Hubpsot, Salesforce, Microsoft Azure, SQL (essential)
• Professional, well-spoken & detail-oriented

Experience :

• Minimum 3 years in a similar role

Own Transport & Driver's License – Required

Salary : Dependent on experience – Negotiable

• Standby on Saturdays - if staff are working and there are problems.

Requirements

Key Responsibilities : Provide technical support to staff for hardware, software, networking, and system issues Install, configure, and maintain desktop computers, laptops, printers, cellphones and other peripherals Troubleshoot and resolve issues with operating systems, applications (e.g. Microsoft Office), and network connectivity Perform regular maintenance and updates to systems and software Set up new user accounts, email addresses, and access permissions Assist in managing inventory of IT assets and procurement of hardware / software when required Requirements : 3+ years IT support experience (hardware & software) Proficient in Windows, Microsoft Office & basic networking Able to troubleshoot hardware / software issues Familiar with auction platforms & CRM systems (advantageous) Professional, well-spoken & detail-oriented Service-driven, independent & reliable Experience : Minimum 3 years in a similar role Own Transport & Driver's License – Required Salary : Dependent on experience – Negotiable Work Hours : Monday – Friday, 08 : 00 – 16 : 30 Standby on Saturdays - if staff are working and there are problems.