IT Support

The Legends Agency; Cape Town; On-site; ZAR 30 000 - 70 000; Full time

Job summary

An innovative agency is seeking a dedicated IT Support Engineer to deliver exceptional IT support to customers globally. In this dynamic role, you will ensure the success of IT systems while collaborating with a team of forward-thinking professionals. You will manage diverse environments, including VMware and Windows Server, while applying your networking expertise to solve complex challenges. This is a fantastic opportunity to work with cutting-edge technologies in a collaborative atmosphere, helping clients achieve their business goals. If you thrive in a fast-paced environment and are passionate about technology, apply today to elevate your career!

Benefits

Collaborative Environment

Cutting-edge Technologies

Innovative Team

Qualifications

• 3+ years of experience in systems administration for UNIX/Linux and Windows.
• Ability to document processes and share knowledge effectively.

Responsibilities

• Provide remote administration and support for IT deployments.
• Manage VMware and Microsoft Hyper-V environments.

Skills

Shell Scripting

Batch scripting/CLI/PowerShell

Analytical Skills

Problem-solving

Networking Expertise

Technical Communication

Tools

VMware ESXi

Microsoft Hyper-V

Citrix

Oracle Cloud

Windows Server (2016-2022)

Windows SQL

RedHat Linux

Job description

Are you ready to deliver exceptional IT support to customers across the globe?

We are bold, forward-thinking innovators who create solutions that empower businesses. As an IT Support Engineer within our Managed IT Services group, you'll play a pivotal role in ensuring the success of our customers' IT systems and their business continuity policies.

What You'll Do:

• Provide remote administration and support for production IT deployments.
• Manage and maintain:
  • VMware ESXi and/or Microsoft Hyper-V environments.
  • Citrix Administration.
  • Cloud Computing platforms (Oracle Cloud preferred).
  • Windows Server (2016-2022) and Windows Workstations (Win7-Win11).
  • Windows Administration (Active Directory, DNS, DHCP, Group Policies, WSUS, etc.).
  • Windows SQL.
  • RedHat Linux (7-9) and other compatible Linux distributions.
• Apply networking expertise in areas like VLANs, subnets, routing, and firewall policies.
• Collaborate on problem-solving, troubleshooting, and documentation to support customer success.

What We're Looking For:

• 3+ years of systems administration experience with UNIX/Linux and Windows platforms.
• Proficiency in Shell Scripting on UNIX/Linux and Batch scripting/CLI/PowerShell on Windows.
• Strong analytical skills, with familiarity in problem analysis and troubleshooting methodologies.
• A passion for helping customers resolve technical challenges.
• Ability to document processes and share knowledge effectively.
• Excellent communication skills, with fluency in English (preferred as a first language).

Bonus Skills (Optional but Preferred):

• Certifications in:
  • Oracle Cloud Infrastructure.
  • Microsoft Azure.
  • Amazon AWS.
  • VMware.
  • RedHat.

Why Join Us?

• Work with a team of innovative, forward-thinking professionals.
• Gain experience with cutting-edge technologies in a collaborative environment.
• Help customers achieve their business goals through expert IT support.

If you thrive in a fast-paced IT environment and are driven to solve complex challenges, we want to hear from you!

Apply today to join our exceptional team and take your career to the next level