IT Project Coordinator (Contract)

MNA Recruitment (Pty) Ltd; Gauteng; Hybrid; ZAR 300,000 - 400,000; Full time

Job summary

A global pharmaceutical company is looking for an IT Coordinator for a 6-month contract. This hybrid role involves providing IT support to users, maintaining relationships with management, and managing local and regional compliance. Ideal candidates will possess a degree in IT and have 5-10 years of experience, preferably in healthcare. Strong interpersonal and analytical skills are essential. Knowledge of Active Directory, Windows, and ITIL is a plus.

Qualifications

• 5-10 years of IT experience, preferably in healthcare.
• Proven ability to deliver on time and meet expectations.
• Excellent communication skills both written and verbal.

Responsibilities

• Provide IT support to end users and collaborate with business units.
• Maintain relationships with management and act as the IT steward.
• Support IT and infrastructure solutions delivery.

Skills

End-user management

Project implementation

Technical and analytical skills

Interpersonal skills

Coordination skills

Fluent English

Education

Degree in IT, Computer Science, or Engineering

Tools

Active Directory

Windows 10/11

SCCM

ERP systems

Anti-virus software

Job description

A global pharmaceutical company has a 6-month contract position for an IT Coordinator.

Job Purpose :

• The IT Coordinator is a hybrid role responsible for providing IT support to end users and collaborating across all business units within the affiliate to understand requirements and leverage existing solutions when appropriate.
• Maintains effective relationships with all management levels at the affiliate. Acts as the IT steward of the site’s IT portfolio.
• Works with IT management to understand portfolio planning, ensuring adherence to corporate strategies related to global solutions and PMO requirements, maintaining project compliance in the local PMO system, and managing demand and compliance locally and regionally.
• Assists with audits to ensure proper recertification repositories are maintained across sites for systems and infrastructure.
• Supports the delivery of IT and infrastructure solutions, collaborating with various business lines to benefit the affiliate locally and regionally when needed. Ensures delivery and support of all IT solutions used in the country (e.g., BPCS legacy ERP system, WATS asset management, local payroll system).
• Provides end-user support, incident and ticket management at the local site, and conducts end-user training as required. Participates in change management activities based on local demands.

Education :

• Degree in IT, Computer Science, or Engineering.

Experience :

• 5-10 years of IT experience, preferably in healthcare but not mandatory. Demonstrated end-user management and project implementation experience. PMI certification is a plus but not required.
• Demonstrates integrity by delivering on time and meeting customer expectations.
• Strong interpersonal skills; capable of working with all management levels, from general managers to finance directors and individual contributors.
• Excellent coordination skills to manage activities of service providers within Division IT and BTS.
• Technical and analytical skills to identify, understand, and resolve IT-related issues.
• Knowledge of standard computing environments (business systems, Windows, Office, ERP, LAN/WAN, network security).
• Basic understanding of accounting, project management, and standard processes in finance, controlling, purchasing, and logistics.
• Understanding of application lifecycle management and documentation.
• Excellent communication skills, both written and verbal.
• Proactive, self-motivated, and able to work independently.
• Strong analytical skills combining technical knowledge with customer support.

Working knowledge of technologies :

• Active Directory, Exchange
• Windows 10, 11
• Anti-virus, anti-malware, cybersecurity
• SCCM
• Computer imaging and building
• Network technologies, wiring, cabling
• Mobile devices
• Peripherals support
• SOX compliance
• ITIL framework

Language Skills – Fluency in English and one local language is essential. Additional languages are a plus.

Applicants meeting the criteria can submit their applications via this portal or through the vacancy link on www.mnarecruitment.com.

If no feedback is received within 7 days, please consider your application unsuccessful.