IT Production Manager

Tyron Consultancy; Johannesburg; On-site; ZAR 700,000 - 900,000; Full time

Job summary

A leading company in Johannesburg seeks an IT Production Manager to oversee stable operations for high-traffic gaming and sports betting platforms. The role involves managing environments, optimizing performance, and implementing ITIL processes. Successful candidates will have significant experience in production IT management within high-transaction industries, particularly iGaming. Join a collaborative team focused on driving operational excellence in an innovative digital landscape.

Benefits

Collaborative team environment

Career growth opportunities

Continuous learning

Influence on mission-critical systems

Qualifications

• Proven experience in managing production IT environments in high-transaction industries.
• Strong background in DevOps practices and CI/CD.
• Extensive experience with IIS and SQL Server.

Responsibilities

• Manage production environments ensuring maximum uptime and performance.
• Implement ITIL-aligned processes for operational excellence.
• Oversee cloud infrastructure on Azure and/or AWS.

Skills

DevOps practices

Automation

Performance tuning

Troubleshooting

Capacity planning

Education

ITIL Certification

Azure/AWS Certification

Tools

SQL Server

IIS

Load balancers

Job description

IT Production Manager job vacancy in Johannesburg.

Are you passionate about managing complex production environments that power high-traffic, real-time platforms? Do you thrive in fast-paced industries where uptime and performance are non-negotiable?

We’re looking for an IT Production Manager to join our client’s dynamic team in Johannesburg. In this role, you will ensure the stability, availability, and performance of our client’s cutting-edge gaming and sports betting platforms used by thousands of customers daily.

Duties and Responsibilities:

• Take ownership of production environments, ensuring maximum uptime and performance for gaming and betting operations.
• Manage seamless software deployments across Development, UAT, and Production environments, with a sharp eye for troubleshooting and optimising processes.
• Implement and drive ITIL-aligned processes to ensure operational excellence, including incident, problem, and change management.
• Collaborate with DevOps, Development, QA, and Product teams to support fast release cycles with minimal disruption.
• Oversee server architecture, including deployment, configuration, and maintenance to ensure scalability and security.
• Manage IIS and web servers to support high-volume, real-time applications with optimal performance.
• Administer SQL Server environments, ensuring high availability, security, and performance tuning.
• Configure and maintain load balancers to optimise traffic distribution and platform resilience.
• Support and manage cloud infrastructure on Azure and/or AWS for scalable, secure operations.
• Contribute to Business Intelligence initiatives by supporting data availability for reporting and analytics.
• Lead proactive monitoring, capacity planning, and performance tuning to keep platforms ahead of peak usage demands.

Requirements:

• ITIL Certified (essential).
• Azure and/or AWS Certification (preferred).
• Proven experience managing production IT environments in high-transaction industries; iGaming or Sports Betting experience is a major advantage.
• Strong background in DevOps practices, automation, CI/CD, and infrastructure as code.
• Solid experience with Agile methodologies and working within Agile delivery teams.
• Extensive experience managing IIS and web servers.
• Strong SQL Server administration skills, including performance tuning and optimisation.
• Experience with load balancer configuration in high-traffic environments.
• Deep understanding of software deployments, troubleshooting, and operational risk management.
• Knowledge of server architecture design, deployment, and maintenance.

Why join?

• Work in one of Africa’s most competitive and innovative digital industries.
• Be part of a collaborative team driving operational excellence for platforms used by thousands of users daily.
• Influence mission-critical systems and shape the future of gaming and betting technology.
• Enjoy a fast-paced environment with continuous learning, career growth, and opportunities to innovate.

If you’re a proactive IT Production Manager ready to take ownership of critical environments and thrive in the exciting world of iGaming and Sports Betting, apply today and join our client’s journey to deliver world-class digital experiences.