IT Outsourced Client Account Manager

HR Corporation; Johannesburg, Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in managed IT services is looking for an Account Manager in Johannesburg. The ideal candidate will have experience in client-facing roles, technical expertise, and a strong commitment to client success. This position offers a competitive monthly salary within the specified range, focusing on account management rather than sales.

Qualifications

• Minimum of 3+ years experience in Account Management within MSP.
• Must possess a valid driver's license and own car.
• Client-facing skills and good communication are essential.

Responsibilities

• Manage client relationships and ensure client success.
• Provide account management support in a technical environment.
• Not sales-focused but emphasizes service delivery.

Skills

Communication

Client Relationship Management

Technical Aptitude

Job description

Candidate needs to be from a Managed Services/Outsourced IT Support Environment industry, not from a distributor or other industry.

Minimum of 3+ years experience in Account Management within an MSP environment is crucial.

Must have a valid driver's license and own car.

The candidate should be client-facing and possess a high technical aptitude.

Individuals who have previously worked as Technical Support Engineers or IT Technicians and understand various client environments are suitable.

Good communication skills and the ability to articulate effectively are essential.

This role is not sales-focused but emphasizes client relationship and client success management.

Locations: Johannesburg (close to Melrose) or Cape Town CBD area.

Salary range: R40,000 - R50,000, and this is not a commission-based role.