IT Operations & Systems Analyst for Banking Collections

AtripleA recruitment & temps; Wes-Kaap; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A leading recruitment firm is seeking an Operational Support Specialist in the telecommunications field. This role involves analyzing systems, gathering user requirements, and providing support for system defects. Candidates must have a Matric and a Diploma in Business Analysis. Strong analytical and communication skills are essential, as well as the ability to work independently and handle multiple assignments. Availability to work on predetermined Saturdays is required.

Qualifications

• Must understand and speak English fluently.
• Willing to learn from other team members and value feedback.
• Thorough understanding of the Bank Collections process.

Responsibilities

• Analyze and examine current systems and their effectiveness.
• Gather requirements from users.
• Support clients in managing defects and incidents.

Skills

Analytical thinking

Strong problem-solving skills

Good communication skills

Attention to detail

Ability to handle multiple assignments

Ability to work independently

Education

Matric

Certificate / Diploma in Business Analyst

Job description

A leading recruitment firm is seeking an Operational Support Specialist in the telecommunications field. This role involves analyzing systems, gathering user requirements, and providing support for system defects. Candidates must have a Matric and a Diploma in Business Analysis. Strong analytical and communication skills are essential, as well as the ability to work independently and handle multiple assignments. Availability to work on predetermined Saturdays is required.