IT Operations Manager

ExecutivePlacements.com - The JOB Portal; Pretoria; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading company seeks a versatile IT Operations Manager to oversee the IT infrastructure and ensure its efficiency and security across various sites. The role involves managing systems, networks, and user support, while automating processes to enhance performance. The ideal candidate will have a bachelor's degree and relevant experience in IT management.

Qualifications

• Required 3 - 5 years relevant experience in IT.
• Experience with Microsoft Entra ID management, Active Directory, and endpoint management.
• Scripting skills (PowerShell, Python, Bash) and automation knowledge.

Responsibilities

• Manage IT infrastructure across multiple sites ensuring smooth operations.
• Support end users and automate tasks through scripting.
• Troubleshoot, optimize performance, and maintain security.

Skills

Microsoft Entra ID

Microsoft 365

Google Workspace

Salesforce

ITIL Framework

Education

Bachelor’s Degree in Computer Science, Information Systems or equivalent

Microsoft Certified: Administrator Expert

ITIL Certified

Tools

Microsoft Intune

Ansible

Puppet

Chef

Job description

Recruiter:

Rad Resources

Job Ref:

PTA000425/CVD

Date posted:

Tuesday, July 1, 2025

Location:

Pretoria, South Africa

Salary:

46000 Monthly

SUMMARY:

We're seeking a versatile IT Operations Manager to ensure the smooth, secure, and efficient running of our IT infrastructure across multiple sites. You'll manage systems, networks, cloud access, and security, while also supporting end users and automating tasks through scripting. From remote support to troubleshooting and performance optimization—you’ll keep our tech ecosystem running at its best.

POSITION INFO:

Direct Reports:

• Senior Systems Administrator
• Security Engineer
• IT Systems & Support Technician
  
  

Minimum education (essential):

Bachelor’s Degree in Computer Science, Information Systems or equivalent

Minimum education (desirable):

• Microsoft 365 Certified: Administrator Expert
• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Microsoft Certified: Information Protection and Compliance Administrator Associate
• Salesforce Certified Administrator
• Professional Google Workspace Administrator
• CompTIA Network+
• CompTIA Security+
• CompTIA Cloud+
• ITIL Certified
  
  

Minimum applicable experience (years):

3 - 5 years relevant experience

Required nature of experience:

• Microsoft Entra ID management of users, groups, and roles.
• Microsoft 365 conditional access policies and Identity Protection.
• Microsoft 365 monitoring of security related logs and alerts, on endpoints and identities.
• On-premises Active Directory Domain Services (AD DS) design, deployment, and management.
• On-premises Active Directory Certificate Services (AD CS) configuration and management.
• On-premises endpoint management and configuration using Group Policy .
• Cloud-based endpoint management and configuration of Windows and Mac endpoints, using tools such as Microsoft Intune.
• Salesforce CRM administration and management, including user management and security settings.
• Google Workspace administration and secure configurations.
• Networking design, configuration and management (physical and logical), including routers, switches and firewalls.
• Network monitoring and troubleshooting
• ITIL processes such as Incident Management, Change Management, and Service Desk operations.
• Scripting languages such as PowerShell, Python, or Bash.
• Automation configuration management, using tools such as Ansible, Puppet, or Chef.
  
  

Skills and Knowledge (essential):

• Microsoft Entra ID
• Microsoft 365
• Google Workspace
• Salesforce
• On-Premises Active Directory
• Windows, Mac and Linux OSStrong understanding of networking Protocols.
• Physical network components and how to construct a physical network.
• Logical network components and how to construct a logical network.
• ITIL Framework
  
  

Skills and Knowledge (desirable):

• Microsoft Intune
• Jumpcloud
• Microsoft Defender for Endpoint
• Crowdstrike
• Microsoft Sentinel
• AWS
• OPNSense Firewall
• Zenarmour
• VoIP Systems
• CCTV Systems