IT Operations Lead | Support & Apps Supervisor

Isilumko Staffing; Gauteng; Vor Ort; ZAR 250.000 - 380.000; Vollzeit

Zusammenfassung

Isilumko Staffing in Gauteng is seeking an IT Supervisor to oversee daily IT operations at our head office in Silverton. You will supervise support staff and application development, provide user support, and help maintain secure and efficient systems across the organization.

The role carries occasional night shifts and requires a proactive, technically skilled candidate with a bachelor’s degree in IT and 1–3 years’ relevant experience.

Qualifikationen

• Bachelor’s degree in computer science, Information Technology or similar IT related qualification.
• 1 to 3 years’ experience in IT support, systems administration, network administration or similar.
• Previous experience supervising or coordinating IT activities will be an advantage.

Aufgaben

• Supervise and coordinate daily IT support operations.
• Provide first- and second-line technical support to users.
• Monitor and maintain computer systems, networks, servers, and peripheral equipment.
• Maintain and troubleshoot hardware, software, and network issues and ensure timely resolution.
• Monitor network stability and performance, system security, system logs regarding possible operational problems, security violations and general system issues.
• Oversee IT asset management, including inventory and equipment maintenance.
• Support cybersecurity initiatives and ensure compliance with IT policies and procedures.
• Enforce security and backup plan.
• Assist with system upgrades, installations, and configuration of hardware and software.
• Collaborating with other departments and professionals in the development of IT systems.
• Lead and develop applications, integration between inhouse app and third-party apps, user manual and user training.
• Maintain system documentation and prepare regular IT performance reports.
• Liaise with external vendors and service providers when required.
• Train and support employees on IT systems and best practices.
• Perform other related work as and when required.

Kenntnisse

IT supervision

Technical support

Network administration

Problem solving

Ausbildung

Bachelor's degree in IT/CS

Tools

Windows

Linux

Microsoft 365

Networking

Jobbeschreibung

Isilumko Staffing in Gauteng is seeking an IT Supervisor to oversee daily IT operations at our head office in Silverton. You will supervise support staff and application development, provide user support, and help maintain secure and efficient systems across the organization.

The role carries occasional night shifts and requires a proactive, technically skilled candidate with a bachelor’s degree in IT and 1–3 years’ relevant experience.