IT Operations Administrator

Believe Resourcing; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company seeks an IT Operations Administrator in Cape Town. This role involves managing internal IT systems, providing technical support, and ensuring system efficiency. Join a dynamic team in a fast-paced startup environment where you can grow your IT career.

Benefits

Exposure to a global tech-driven environment

Work with passionate professionals

Opportunities for growth and autonomy

Qualifications

• Degree in IT, Computer Science, or equivalent experience.
• Strong troubleshooting ability and understanding of IT systems.
• Excellent communication skills focused on user support.

Responsibilities

• Act as first point of contact for internal IT support issues.
• Manage IT infrastructure including servers and networks.
• Implement and maintain cybersecurity measures.

Skills

Troubleshooting

IT Systems Knowledge

Communication

Education

Degree in IT or Computer Science

Tools

Microsoft 365

Windows and Mac OS

OneDrive

Job description

IT Operations AdministratorLocation: Cape Town | On-siteSalary: R41,666 Per MonthEmployment Type: Full-Time, PermanentIndustry: Technology / Property Tech / Startup

About the Client

Our client is an award-winning scale-up that has transformed the property industry with the world’s first fully digital end-to-end homebuying platform. Recognised for their innovation and impact in the UK property market, they continue to grow rapidly with a dynamic and collaborative team at the core of their success.

About the Role

We are seeking a hands-on and proactive IT Operations Administrator to take ownership of internal IT systems and support across the organisation. This critical role involves providing day-to-day technical support, managing IT infrastructure and cybersecurity, and ensuring system efficiency and reliability. It’s a great opportunity for a driven individual looking to grow their IT career in a fast-paced, high-impact startup environment.

Why Join Them

• Be part of a pioneering digital platform disrupting the property industry• Join a team recognised for innovation and fast-paced growth• Gain exposure to a global tech-driven environment• Work with passionate, collaborative professionals who value autonomy and impact

Key Responsibilities

• Act as the first point of contact for internal IT support issues, resolving hardware and software problems• Manage IT infrastructure including servers, cloud apps, and networks• Oversee user account setups, access controls, and onboarding of new employees• Implement and maintain cybersecurity measures, software updates, and data protection policies• Install and maintain hardware and software, ensuring optimal system performance• Track IT inventory, manage procurement, and recommend upgrades or tools• Identify opportunities to streamline processes and implement automation• Create and maintain documentation on IT procedures and troubleshooting guides

Ideal Candidate Profile

Experience & Skills• Degree in IT, Computer Science, or related field (or equivalent experience)• Strong troubleshooting ability and understanding of IT systems and networks• Knowledge of Windows and Mac OS, Microsoft 365, OneDrive, and cloud technologies• Familiarity with cybersecurity principles and access management• Ability to work independently and prioritise multiple tasks in a startup setting• Excellent communication skills with a user-focused approach

Mindset & Attributes• Self-motivated and eager to learn• Organised, efficient, and solutions-driven• Comfortable working across teams and taking initiative• Keen to grow with a company scaling globally