IT Office Administrator

ExecutivePlacements.com - The JOB Portal; Pretoria; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A small dynamic IT company in Pretoria East seeks an IT Office Administrator to provide project support, basic bookkeeping, and office coordination. Ideal candidates have a Matric qualification and 2+ years of administrative experience. Strong skills in organization, communication, and cloud tools are essential for success in this role.

Qualifications

• 2+ years in an administrative role.
• Familiarity with helpdesk ticketing systems is advantageous.
• Basic bookkeeping experience required.

Responsibilities

• Manage incoming calls and email correspondence.
• Monitor progress on open tickets and escalate where needed.
• Liaise with accountants for accurate financial documentation.

Skills

Organisational skills

Communication

Time management

Cloud-based tools proficiency

Education

Matric

Tools

Google Workspace

Xero

Job description

Recruiter:

Marvel Placement Consultants

Job Ref:

PTA001598/KC

Date posted:

Wednesday, July 9, 2025

Location:

Pretoria, South Africa

SUMMARY:

IT Office Administrator

Our client, a small dynamic and growing Information Technology company based in Faerie Glen, Pretoria East, is seeking a detail-oriented IT Office Administrator to support their internal team. The ideal candidate must be willing to fit the mold by providing IT project support, Basic Bookkeeping, and office support.

POSITION INFO:

Minimum Requirements:

• Matric.
• 2+ years’ experience in an administrative or office support role.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Comfortable working with cloud-based tools (e.g., Google Workspace, Xero).
• Advantageous: Experience with helpdesk ticketing systems and familiarity with Xero accounting software.
  
  

Duties and Responsibilities:

Administrative and Office Support:

• Answer and direct incoming calls.
• Manage couriers, vendor quotes, and general office coordination.
• Handle email correspondence and follow-ups.
• Assist with general ad-hoc administrative tasks as needed.
  
  

Project and Helpdesk Coordination:

• Maintain master project and ticket lists.
• Monitor progress on open tickets and escalate where needed.
• Track and follow up on project milestones and client requests.
• Communicate updates to clients and request required information.
• Keep internal documentation up to date, including training materials, procedures, and configuration records.
  
  

Bookkeeping and Finance Support (Xero):

• Upload supplier invoices and expense slips.
• Liaise with accountants and ensure accurate financial documentation.
• Assist with invoicing, expense capturing, and payment follow-ups.
• Research and resolve discrepancies in payments or expenses.
  
  

Additional Responsibilities:

• Conduct basic user testing and provide non-technical user support.
• Compile reports from Xero and Google Analytics upon request.
• Perform online research and assist with marketing-related tasks.
  
  

Closing Date:

Submissions for this vacancy will close on 16 July 2025, however you will still have the opportunity to submit your CV for this position till 8 August 2025.

Please Note:

Thank you for submitting your CV to Marvel Placement Consultants. We value your submission, and we try our utmost best to get back to each applicant. However, should your application be successful, we will be in contact with you. Should you not hear from us within two weeks of application, please consider your application unsuccessful. We are, however, recruitment specialists and will keep your details on our database for possible future opportunities.

PoPI Act:

Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive”.