It Manager Support Specialist

About the Opportunity

Keep systems running data secure and businesses moving!

Your Purpose :

As an IT Manager & Support Specialist, you will play a crucial role in ensuring the smooth operation of IT systems, networks, and infrastructure within a leading automotive wholesale and distribution business. Your expertise will support critical business functions, maintaining system security, optimizing technology solutions, and providing technical support to employees and customers. This role requires a hands-on approach to IT management, ensuring that business operations run seamlessly and efficiently.

Your Responsibilities :

1. IT Management & Strategy : You will oversee IT infrastructure, network performance, and hardware maintenance to ensure optimal system efficiency. Managing key technology resources such as Tecfinity, QLIK, eCommerce platforms, and Microsoft solutions will be a key part of your role. Additionally, you will drive IT strategy, governance, and budget management, ensuring alignment with business goals.
2. System Security & Compliance : You will be responsible for implementing and monitoring cybersecurity measures to protect business data and transactions. Your role will include conducting IT audits, ensuring compliance with data protection regulations, and managing contracts with technology vendors and service providers to ensure SLA adherence.
3. Technical Support & System Maintenance : Your role involves providing frontline IT support, ensuring smooth operation of key systems, and troubleshooting issues related to hardware, connectivity, and business-critical applications. You will be responsible for maintaining and ensuring the continuous operation of Tecfinity, eCommerce, and QLIK business intelligence tools.
4. Training & Documentation : You will train staff on IT systems and best practices, ensuring they utilize technology effectively. Additionally, you will maintain documentation of IT systems, troubleshooting guides, and standard procedures to enhance efficiency and knowledge sharing within the organization.

Technical Skills : You must have strong expertise in Windows Server, Active Directory, and networking protocols (TCP/IP, DNS, VPNs, WiFi troubleshooting). Experience with warehouse/logistics systems and automotive aftermarket tools is highly beneficial. Proficiency in Microsoft Office 365, SharePoint, Excel (including Pivot Tables), and Outlook is required. A basic understanding of data visualization and business analysis will be advantageous.

Behavioral Competencies : You must be a proactive problem-solver with strong analytical and communication skills. The ability to collaborate effectively with both technical and non-technical teams is essential. A Can-Do attitude is a must as IT issues can range from cables to cloud infrastructure.

What's Required :

A Diploma or Degree in IT, Computer Science, or a related field is required. Certifications such as CompTIA Network, Microsoft Certified: Azure Administrator, or ITIL Foundation will be advantageous.

Where you will be working :

This is a full-time onsite position located in the South of Johannesburg. You will be working within a fast-paced automotive wholesale and distribution environment where technology plays a crucial role in business operations. Availability for after-hours support may be required in critical situations.

What you will receive :

We offer a competitive market-related salary along with opportunities for career growth and skills development. You will work with cutting-edge technologies and industry-leading IT solutions, contributing to the success of a dynamic and growing organization.

Apply now :

If you are a tech-savvy problem-solver looking for an exciting hands-on IT role, we want to hear from you! Please send a copy of your CV to .

Required Experience : Manager

Key Skills : Fund Management, Corporate Sales, HR Recruitment, Linux, Airlines

Employment Type : Full-Time

Experience : years

Vacancy : 1