The successful incumbent will play a key role in overseeing of our Client's IT infrastructure, ERP systems and hosting service with 3rd party service providers. First line of support to systems.
Minimum requirements :
- Bachelor's degree in technology or related discipline preferred.
- Minimum of six years’ experience in networks, computer setup and software deployment
- Strong Accounting / Finance / Budgeting experience required.
- Hands on experience with SQL Server
- Experience in manufacturing environment preferred.
- Experience in IT Management
- Experience in user assistance and first line of support
Role and responsibilities :
- Ensure ICT strategy aligned with business objectives and IT trends.
- Ensure appropriate IT governance is in place, identify and manage IT risks.
- Ensure IT compliance with regulation and company policy.
- Ensure the use of company approved software and hardware, with active supplier support. (Syncpro scan)
- Ensure only licenced software is used with the company.
- Ensure daily backup of servers and conduct monthly tests.
- Run disaster recovery program with hosting service provider.
- Ensure data of local servers at each site must replicate to production servers at hosting site.
- Ensure all software and hardware updates / patches are applied as per agreed IT Policy.
- Ensure email is archived and mail protection is implemented (Manage Mimecast)
- Attend to Ossi call logging system.
- Manage and / or resolve incidents / requests / changes logged by users, prior to referring to service providers.
- Run maintenance programmes as per agreed timelines or in response to incidents.
- Provide ad-hoc systems training / guidance.
- Maintain bar code register
- Maintain users on GP, AD and other system
- Calculate rep incentive and obtain approval signoff
- Calculate selling prices or budget imports
- Run and develop BI 360 reports
- Verify and approve Agent incentives
- Compile Board report
- Changes to rebates to be imported when required
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