It Manager (Centurion Onsite)

Datafin; Gauteng; On-site; ZAR 500,000 - 800,000; Full time

Job summary

A leading organization in the fast-food sector seeks an IT Manager to oversee IT systems across multiple locations. The successful candidate will manage server infrastructures, network operations, and resolve IT issues effectively to ensure operational excellence. Ideal applicants should be proactive problem solvers with a degree in IT and relevant certifications, ready to support a dynamic, fast-paced environment.

Qualifications

• 5 years of hands-on IT Management experience in a fast-paced, multi-location environment preferred.
• Relevant Certifications such as CompTIA A+, ITIL, or Cisco are beneficial.
• Proven ability to manage relationships with external IT partners.

Responsibilities

• Oversee day-to-day IT systems including servers, networks, and POS systems.
• Manage IT issues impacting store operations and ensure minimal downtime.
• Provide on-site and remote support and troubleshoot independently.

Skills

Server management

Network administration

Troubleshooting

Technical skills in IT systems

Security

Education

Bachelor's Degree in IT

CompTIA A+

ITIL

Cisco

Job description

ENVIRONMENT : An IT Manager with 5 years' hands-on experience in a fast-paced multi-location environment (retail or franchise preferred) is sought by a Centurion-based organization in the Fast-Food Space.

You will oversee day-to-day IT systems, including servers, networks, POS systems, and software, manage IT issues impacting store operations, ensuring minimal downtime, and track recurring issues to recommend preventative solutions.

The successful incumbent must possess a Bachelor's Degree in IT / Computer Science or similar discipline, and relevant Certifications such as CompTIA A+, ITIL, or Cisco, which will be beneficial.

You will need expertise in server management, network administration, troubleshooting, and strong technical skills in IT systems, infrastructure, networking, and security.

DUTIES :

1. IT Administration - Oversee day-to-day IT systems, including servers, networks, POS systems, and software. Provide on-site and remote support to stores, head office, and warehouses. Troubleshoot and resolve IT issues independently, ensuring operational continuity. Handle incident management and escalate when needed, ensuring 24/7 uptime for stores.
2. Coordination with IT Partner - Serve as the main point of contact for the external IT partner. Manage escalations and ensure SLA compliance, guiding the external team when needed.
3. Streamlining IT Operations - Develop and implement internal IT processes to improve efficiency as the company scales. Collaborate with the CTO to identify areas for expanding internal IT resources. Introduce and adopt new technologies to reduce reliance on external partners.
4. Store IT Support - Manage IT issues impacting store operations, ensuring minimal downtime. Resolve outages (e.g., server crashes) swiftly and communicate with area managers for timely updates.
5. Daily Reporting & Issue Resolution - Provide daily reports to the CTO on IT issues and resolutions. Track recurring issues and recommend preventative solutions.

REQUIREMENTS :

• Qualifications – Bachelor's Degree in IT, Computer Science, or related field (preferred). Relevant Certifications (e.g., CompTIA A+, ITIL, Cisco) are a plus.
• Experience / Skills – Minimum 5 years of hands-on IT Management experience in a fast-paced, multi-location environment (retail or franchise preferred). Proven ability to manage relationships with external IT partners and vendors. Expertise in server management, network administration, and troubleshooting. Strong technical skills in IT systems, infrastructure, networking, and security.

ATTRIBUTES :

• Excellent problem-solving and troubleshooting abilities.
• Effective communication skills with stakeholders, including the CTO, area managers, and IT vendors.
• Ability to work independently, manage multiple priorities, and perform under pressure.

While we would like to respond to every application, if you are not contacted within 10 working days, please consider your application unsuccessful.

Only SA Citizens will be considered for this role.

If you are not in the mentioned location, please note your relocation plans in all applications and correspondence.

Apply here (URL Removed) or email a Word copy of your CV to (Email Address Removed), mentioning the reference number of the job.