IT MANAGER

Accredited Resource Consulting Services (Pty) Ltd; Centurion; On-site; ZAR 40,000 - 70,000; Full time

Job summary

A prominent client in Centurion is seeking an experienced IT Manager to oversee the IT infrastructure and provide support services. The role demands a strong background in SQL Server management, budget management, and IT governance, focusing on aligning ICT strategy with business objectives and ensuring compliance with regulations.

Qualifications

• Minimum of six years’ experience in networks, computer setup and software deployment.
• Experience in manufacturing environment preferred.
• Experience in user assistance and first-line support.

Responsibilities

• Overseeing the IT infrastructure, ERP systems, and hosted services.
• Aligning ICT strategy with business objectives.
• Managing and resolving incidents/requests logged by users.

Skills

IT Management

SQL Server expertise

Budget management

Procurement

Great Plains

Technical skills

ICT licensing

Education

Bachelor's degree in technology or related discipline

Job description

Our esteemed client in Pretoria is looking for an experienced IT Manager. The successful candidate will play a key role in overseeing the IT infrastructure, ERP systems, and hosted services in collaboration with third-party service providers. The role also includes providing first-line support for systems, with a strong focus on ITC experience and SQL Server management.

Skills, Experience & Qualifications:

• Bachelor's degree in technology or related discipline preferred.
• Minimum of six years’ experience in networks, computer setup and software deployment.
• Strong accounting, finance, and budgeting experience required.
• Hands-on experience with SQL Server.
• Experience in manufacturing environment preferred.
• Experience in IT management.
• Experience in user assistance and first-line support.

Responsibilities will include, but are not limited to:

• Align ICT strategy with business objectives and IT trends.
• Implement IT governance, identify, and manage IT risks.
• Ensure IT compliance with regulations and company policies.
• Use company-approved software and hardware, with active support from suppliers.
• Maintain licenced software usage.
• Perform daily server backups and conduct monthly tests.
• Manage disaster recovery programs with hosting providers.
• Ensure data replication from local servers to production servers.
• Apply software and hardware updates/patches as per IT policy.
• Deploy up-to-date antivirus software.
• Archive emails and implement mail protection (e.g., Mimecast).
• Attend to Ossi call logging system.
• Manage and resolve incidents/requests/changes logged by users.
• Provide after-hours support.
• Conduct maintenance as per schedule or incident response.
• Provide ad-hoc training and guidance on systems.
• Maintain barcode registers and distribution radiuses.
• Manage users on GP, AD, and other systems.
• Calculate and approve vendor incentives and import vendor pricing.
• Calculate selling prices or budget imports.
• Develop and run BI 360 reports.
• Verify and approve agent incentives.
• Compile board reports.
• Manage rebate imports when required.
• Analyze logged calls and user requests to identify training needs.
• Coordinate and provide staff training.
• Source training materials where applicable.
• Coordinate procurement of IT equipment and services within budget.
• Negotiate with suppliers and manage service provider billing.
• Monitor service provider performance against SLAs.
• Ensure network availability of 99%.
• Develop and execute IT strategies aligned with business goals.
• Review IT policies and procedures.
• Provide cost estimates for site budgets and communicate monthly chargebacks.
• Ensure licenses and fees are current and IT costs are aligned with actual spend.
• Negotiate annual fees as per instructions.
• Ensure solutions are integrated technically and at the business level.
• Configure new computers, email accounts, user profiles, and networks.
• Manage and optimize network infrastructure for performance and availability.
• Implement data security best practices.
• Evaluate and recommend new technologies for efficiency improvements.

Desired Skills:

• IT Management
• Great Plains
• Technical skills
• ICT licensing
• Budget management
• Procurement
• SQL Server expertise