IT Manager

Job Crystal; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading IT managed services provider in Cape Town is seeking an IT Manager to oversee IT infrastructure, manage cybersecurity, and lead the IT team. The ideal candidate should have 3-5 years of management experience and a relevant degree. This full-time position offers a market-related salary and requires in-person work.

Qualifications

• Minimum 3-5 years of experience in IT management.
• IT certifications are advantageous (e.g., ITIL, CCNA).

Responsibilities

• Manage and maintain the company's IT infrastructure.
• Implement and monitor cybersecurity measures.
• Lead, mentor, and evaluate IT staff performance.
• Manage IT projects from inception to completion.

Skills

Networking (LAN/WAN, firewalls, VLANs)

Windows Server and Active Directory

Virtualization (VMware/Hyper-V)

Cybersecurity practices and tools

Strong leadership and people management

Education

Degree/Diploma in Information Technology or related field

Tools

Microsoft 365/Exchange administration

Backup and disaster recovery solutions

Job description

Job Title:

IT

Manager Country:

South Africa Area:
Western Cape Cape Town, WC

Monthly Salary:

Market Related Industry:

IT/ Computers / Software About TSTEC Tseng Scott Technologies (TSTEC) is a trusted leader in providing cutting-edge
ITinfrastructure, managed services, and business technology solutions across South Africa and beyond.

We specialize in delivering customized technology strategies to empower businesses with reliable
ITsystems, cybersecurity solutions, and forward-thinking digital innovation.

Role Overview The
ITManager will be responsible for managing and maintaining the company's
ITinfrastructure, overseeing internal
IToperations, implementing cybersecurity measures, and ensuring seamless delivery of
ITservices to clients.

The ideal candidate will be highly technical, business-oriented, and capable of leading a team of
ITprofessionals while driving innovation and operational efficiency.

Key Responsibilities
ITInfrastructure & Systems Management Oversee installation, configuration, and maintenance of servers, networking equipment, and
IThardware/software. Ensure the uptime, performance, and security of company
ITsystems and infrastructure. Manage backups, disaster recovery solutions, and business continuity plans.
ITSecurity & Compliance Implement and monitor robust cybersecurity policies and protocols (firewalls, endpoint protection, access controls). Conduct regular vulnerability assessments and ensure compliance with POPIA and other industry regulations. Oversee data protection, encryption, and secure data storage solutions.
ITStrategy & Planning Align
ITinfrastructure with the business goals and growth plans of TSTEC. Identify emerging technologies that could enhance business operations or client solutions. Stay up to date with changes and developments in the
ITindustry that could impact our client's
ITinfrastructure. Develop and manage
ITbudgets, procurement, and vendor relationships. Service Delivery & Support Manage
ITsupport functions for internal staff and client-facing systems. Be responsible for the technical onboarding and training of new technicians. Implement ITIL best practices for incident, problem, and change management. Monitor and maintain SLAs for internal and external service delivery. Team Leadership & Development Lead, mentor, and evaluate
ITstaff performance, providing training and growth opportunities.

Continuously upskill and remain knowledgeable on the latest trends, tools, and services within our product stack to ensure we offer cutting-edge solutions.

Foster a collaborative and high-performance culture within the
ITdepartment. Projects & Implementation Manage
ITprojects from inception to completion (e.g., cloud migrations, network upgrades). Coordinate with business units and clients to ensure seamless delivery of technical solutions. Prepare and deliver a weekly technical report and updates to senior management. Qualifications & Experience Degree/Diploma in Information Technology, Computer Science, or related field. Minimum 3-5 years of experience in
ITmanagement, preferably in the MSP (Managed Service Provider) or technology services sector.


Strong knowledge of:
Networking (LAN/WAN, firewalls, VLANs, routing, and switching). Windows Server, Active Directory, and Microsoft 365/Exchange administration. Virtualization (VMware/Hyper-V) and cloud platforms (Azure, AWS) Backup and disaster recovery solutions. Cybersecurity practices and tools (e.g., EDR, SIEM).
ITcertifications (e.g., ITIL, CCNA, MCSE, CompTIA Security+, or equivalent) are advantageous. Key Competencies Strong leadership and people management skills are a must. Excellent problem-solving, analytical, and troubleshooting abilities. Strategic thinking with the ability to balance technical and business needs. Exceptional communication and stakeholder management skills. Ability to work under pressure and manage multiple priorities simultaneously. Remuneration Market-related salary (based on experience and qualifications)


Job Type:
Full-time


Work Location:
In person