It Manager

Executiveplacements.Com - The Job Portal; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading job platform seeks an IT Manager in Cape Town to oversee technology systems and infrastructure, ensuring optimal performance. The ideal candidate has a degree in IT, 5 years experience in hospitality IT support, and strong leadership abilities. This full-time role involves managing diverse IT responsibilities and enhancing guest experiences through technology.

Qualifications

• Minimum of five years of experience in Hospitality, Operations, and IT support roles.
• A minimum of two years of Supervisory / managerial experience.
• Self-starter, alert, energetic, and responsible.

Responsibilities

• Oversee technology systems and infrastructure.
• Ensure all systems are running smoothly and efficiently.
• Manage staffs’ queries and system problems.

Skills

Leadership

Analytical Thinking

Problem Solving

Communication

Project Management

Education

Degree or Diploma in Information Technology

Tools

Microsoft Server

Cisco Networking Equipment

Sophos Security Solutions

Job description

Join to apply for the IT Manager role at - The JOB Portal3 days ago Be among the first 25 applicantsJoin to apply for the IT Manager role at - The JOB PortalGet AI-powered advice on this job and more exclusive features.SummaryYou will be responsible for overseeing the technology systems and infrastructure.

Your function will involve managing of computer systems, networks, and software applications, as well as ensuring that all systems are running smoothly and efficiently.

Evaluating and being proactive by providing suggestions for technology advancements and improvements, within the limits of requirements, specifications, costs and timelines.

Strategic planning and implementation of systems, fulfilling and exceeding expectations, impacting a group of more than computer system users.

Extensive knowledge of systems, data, security risks, networking, entertainment, and business continuity, possessing a drive to continuously evolve and stay afloat with current and future technological advancements.

Ensuring service levels are delivered and maintained at highest possible priority and quality, with the aim to increase efficiency and productivity for all, ultimately providing the best possible customer experiences for our guests.

Your strategic approach to IT management contributes to the seamless operation of our establishments, supporting its reputation for excellence in guest experience.Minimum RequirementsRecruiter : Career CustodiansJob Ref : Date posted : Thursday, July 10, Location : Cape Town, South AfricaSUMMARY : POSITION INFO : SummaryYou will be responsible for overseeing the technology systems and infrastructure.

Your function will involve managing of computer systems, networks, and software applications, as well as ensuring that all systems are running smoothly and efficiently.

Evaluating and being proactive by providing suggestions for technology advancements and improvements, within the limits of requirements, specifications, costs and timelines.

Strategic planning and implementation of systems, fulfilling and exceeding expectations, impacting a group of more than computer system users.

Extensive knowledge of systems, data, security risks, networking, entertainment, and business continuity, possessing a drive to continuously evolve and stay afloat with current and future technological advancements.

Ensuring service levels are delivered and maintained at highest possible priority and quality, with the aim to increase efficiency and productivity for all, ultimately providing the best possible customer experiences for our guests.

Your strategic approach to IT management contributes to the seamless operation of our establishments, supporting its reputation for excellence in guest experience.Minimum RequirementsQUALIFICATION : MatricDegree or Diploma in Information Technology field.EXPERIENCE : A minimum of five years of experience in Hospitality, Operations, and IT support roles.

Along with a minimum of two years of Supervisory / managerial experiencePETENCIESLeadership and CoachingTeam Skills AssessmentClear CommunicationRelationship BuildingAnalytical ThinkingProblem SolvingFinancial ManagementProject ManagementStrong NegotiationDuties And ResponsibilitiesAdaptive, attentive, and smartly presentablemitted to delivering high levels of customer service.Responds courteously and efficiently to queries and problems from guests and system users.Ensures cleanliness of all data equipment and computer rooms.Self-starter, alert, energetic, responsible, and flexible.Responsible for the smooth functioning, and potential coordination with vendors, of Internet, Email, Property Management Systems, Point of Sale, DSTV, VOIP, Virtualization, Time and Attendance, Payroll, Accounting, Backup and Recovery, Multifunction Printers, CCTV, Access Control, Mobility and Automation.Ability to troubleshoot hardware and software problems.Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and support for the underlying server / desktop infrastructure.Should be capable of doing Root Cause analysis on a problem to prevent further disruption.Solid knowledge of Network fundamentals, general network setup, and device configuration.Good knowledge of server hardware, Disk storage technology, and I / O devices.Skilled in the usage of system-level profiling tools and network monitoring systems to aid in application performance profiling.Strong knowledge of network infrastructure, including CAT5 / 6 cabling, wireless networks, network switches, WAN / LAN, domain controller, Active Directory, firewall, and VPN applications.Extensive knowledge of Active Directory, Management, and Implementations.Prepare and implement Preventive Maintenance schedules for all IT hardware and software.Managing Disaster Recovery Process and ensuring regular daily backup is taken.Anti-virus setup and day-to-day support.Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.Evaluate chronic system problems by identifying them on Helpdesk System and provide permanent mitigating solutions.Responsible for ensuring that IT Audit points are implemented as per relevant Standard Operating Procedures.Monitors and maintains a proper inventory of hardware and software licenses.Must be attentive on current cyber threats and regularly keeping staff informed of these threats.Able to perform other IT or Systems-related tasks assigned by the management.You will be expected to be always available telephonically and always have access to read and respond to your emails.The duties as per the above should not be read in isolation but may change as the policies, procedures and operational requirements of the business evolves.REVIEW CRITERIA : AppearanceProduct knowledgeGeneral knowledge to complete dutiesCommunication to staffCommunication to ManagementMonthly reportingAchieving deadlinesCURRENT ALLOCATED PORTFOLIOS AND CUSTODIANSHIPSSERVERS : Microsoft Server in Active Directory environmentDell PowerEdge ServersDell IDRACCitrix XenServer and HypervisorsSage EvolutionMicrosoft SQL ServerTracTech Time and Attendance SystemCLOUD SERVICES : Microsoft Azure ADMicrosoft Oracle Micros Opera Property Management SystemESP Nano Spa SystemOracle Micros Simphony and myInventorySophos CentralDATA : Resource sharing and SecurityVembu BDRSuite Backup & Disaster RecoveryMimecast ArchiveCLIENTS : Microsoft and Mac Desktop Operating SystemsRemote Support Tools (RDP, Anydesk, TeamViewer)Konica Minolta MFP'sSECURITY : Hikvision fixed and mobile CCTV SystemsHikConnect CCTV Remote AccessHikCentral Central Security ManagementSophos Desktop and Server EndpointsACCESS CONTROL : VIRDI fingerprint readersHikvision Intercom SystemsCOMMUNICATION : Yeastar IP PABXIP TelephonesVOIPHosted Microsoft ExchangeVodacom AccountsMobile PhonesMobile AppsNETWORKING : Sophos XGS FirewallVPN Connections between propertiesFirewall RulesNetgear Managed SwitchesNetgear NMS Switch ManagementVLAN Configuration and Traffic RoutingRuckus Wi-Fi Access Points and ControllersWi-Fi ExtendersPoint to Point EquipmentAUDIO AND VISUAL : DSTV SAT-IP Servers and Decoder SetupSmart TV's and AppsVideo ConferencingTablets and iPad'sFixed and Mobile SpeakersDJ EquipmentAmplifiers and ControllersContent StreamingBACKUP POWER : Inverters and BatteriesVictron VRM Inverter Management PortalSolarDiesel GeneratorsCOMPLIANCE : Asset ManagementLicense ManagementInternal AuditingTo apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to

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