It Helpdesk Administrator

Findojobs South Africa; Gauteng; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency in Gauteng is seeking an experienced administrator to manage IT support calls, procurement, and financial records. The ideal candidate will have a Matric qualification and at least 2 years’ experience in office administration or customer service. Proficiency in MS Office and strong communication skills are essential. This position offers opportunities for growth within a structured IT environment.

Qualifications

• Minimum 2 years’ experience in office administration, customer service, or call centre environments.
• Exposure to procurement, vendor management, and financial processes.

Responsibilities

• Log and track IT support calls, ensuring timely resolution and follow-up.
• Manage company assets via BASS (Asset Management System).
• Assist in sourcing IT equipment and services.
• Support budget tracking and variance reporting.

Skills

Advanced computer literacy (MS Word, Excel, PowerPoint)

Strong verbal and written communication skills in English

Results-driven with strong time management

Adaptable to change

Exceptional attention to detail

Excellent interpersonal and communication skills

Education

Matric qualification

Tools

BASS (Asset Management System)

Job description

Key Requirements:

• Matric qualification(essential)
• Minimum 2 years’ experiencein office administration, customer service, or call centre environments
• Exposure toprocurement, vendor management, and financial processes
• Advanced computer literacy(MS Word, Excel, PowerPoint)
• Strong verbal and written communication skills in English

Core Competencies:

• Results-driven with strong time management
• Adaptable to change with a continuous learning mindset
• Exceptional attention to detail, particularly in financial data and procurement documentation
• Team player with excellent interpersonal and communication skills

Key Responsibilities:

Helpdesk Administration:

• Log and track IT support calls, ensuring timely resolution and follow-up
• Monitor incident escalations and technician response times

Stock Control:

• Manage company assets via BASS (Asset Management System)
• Conduct bi-annual audits and maintain accurate records

Procurement & Vendor Management:

• Assist in sourcing IT equipment and services
• Prepare purchase orders, quotations, and track vendor performance
• Ensure compliance with procurement policies

Financial Management:

• Support budget tracking and variance reporting
• Maintain financial records and upload vendor invoices for processing

This role offers an excellent opportunity for a proactive individual to grow within a structured IT environment. If you meet the criteria and are ready to take on a challenging yet rewarding position, we encourage you to apply.

Apply now!

If you are interested in this opportunity, please apply directly. For more IT jobs, please visit