IT Hardware Asset Manager

Requisition Details & Talent Acquisition Consultant

REQ 138888 - Keabetswe Modise

Closing Date: 30 April 2025

Note

• This position will be based onsite (No work from home)
• Due to the nature of the job there might be physical demands from time to time

Job Family: Information Technology Career Stream: IT Operations
Leadership Pipeline: Manage Self: Technical
Job Purpose

To manage the IT Hardware Asset Management function with an emphasis on warehousing in a large organization. The role encompasses all phases of the Hardware Asset Management lifecycle, i.e. the allocation, provision, logistics/reverse logistics, storage and disposal of IT hardware assets.

Job Responsibilities

• Identify and recommend opportunities to enhance processes, systems and policies
• Maintain an accurate inventory of IT assets, their locations, ownership, status, and usage
• Coordinate with stakeholders to optimize IT asset allocation
• Generate stock level reports to inform stock replenishment
• Enable recommendations of system hardware and software tuning through gathering of performance statistics from the Information Communication and Technology (ICT) platforms.
• Conduct audits, reviews and identify trends of IT asset management processes and practices
• Execute duties in line with the GRV process and ensure orders and goods received match
• Identify and address the root cause of escalations ensuring zero repeat of similar issues
• Execute the disposal, transfer, and scrapping of assets as per policy
• Support technology decisions by maintaining awareness of existing and emerging software and hardware solutions.
• Ensure compliance to relevant standards and policies by preparing and maintaining operational documentation
• Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
• Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced, and certifications obtained and/or maintained within specified time frames.
• Management of IT Hardware assets in a warehouse environment, including oversight of logistics and reverse logistics of IT orders in a fast-paced environment
• Mitigate and guard against risks in relation to IT hardware assets.
• Implementation of initiatives to create new revenue streams
• Perform Vendor Management with multiple vendors

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Essential Certifications

• Completed CHAMP certification (Certified Hardware Asset Management Professional)
• A+ certification or similar

Minimum Experience Level

• 5 years exposure to IT environments (Banking exposure advantageous)
• 5 years exposure to ITSM tools, i.e. Service Now working experience
• 5 years Warehousing experience related to IT hardware assets
• Proven ability and experience to manage IT Hardware Assets in a large organization, including policy and procedures
• Attention to detail is a must

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Single Operating system
• Information Technology concepts
• Computer Hardware & Software
• Specific technology relevant to domain
• System Engineering Concepts
• Domain specific utilities

Behavioural Competencies

• Applied Learning
• Collaborating
• Customer Focus
• Initiating Action
• Work Standards
• Managing Work

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Please contact the Nedbank Recruiting Team at +27 860 555 566