IT Desktop Technician

Exceed HR and Recruitment; Bellville; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency is seeking an experienced IT Desktop Technician in Bellville. The role includes server support and maintenance, installation, and configuration of desktop systems. Candidates must have a National Senior Certificate, A+, N+, and MCITP/MCTS/MCSA certifications, with 3-4 years experience in Windows environments and MacOS support. Knowledge of TCP/IP networking is essential.

Qualifications

• 3 – 4 years’ experience with Windows 10 and MS Office 2003-2016.
• 2 – 3 years server experience.
• Experience supporting MacOS.

Responsibilities

• Assist with the installation and configuration of desktop computers.
• Progress/close incidents on the incident system.
• Ensure desktop computers interconnect seamlessly with diverse systems.

Skills

Windows 10 support

Server support

Problem-solving

TCP/IP networking

MacOS support

Education

National Senior Certificate

A+ and N+

MCITP/MCTS/MCSA

Tools

Microsoft Office 365

Windows 7/8

Job description

IT Desktop Technician required in Tyger Valley, Bellville.

Duties and Responsibilities:

• Server support and maintenance
• Assist with the installation, configuration and on-going usability of desktop computers, peripheral equipment and software.
• The position responsibility requires independent analyses, communication and problem solving.
• Work is performed with little supervision and requires initiative and judgment.
• To Progress/close incidents to satisfactory conclusion on the incident system.
• Works with vendor support contacts to resolve technical problems.
• Ensure Desktop computers interconnect seamlessly with diverse systems.
• Work with procurement staff to purchase hardware and software.

Minimum Requirements:

• National Senior Certificate
• A+ and N+
• MCITP/MCTS/MCSA
• Other IT related certifications may be presented
• 3 – 4 years’ experience with Windows 10, Windows 7/8 and MS Office 2003-2016.
• Experience supporting MacOS
• 2 – 3 Years Server experience
• Configuring Microsoft Office applications/Basic troubleshooting in Word, Excel, and Outlook etc.
• Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.
• Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
• Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.