It Desktop Support Technician

Western Cape Recruitment; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

An internationally renowned manufacturing company in Cape Town is seeking an experienced IT Support Technician and Coordinator. This role involves managing IT Helpdesk tickets, monitoring IT assets, and ensuring smooth IT operations within the organization. The ideal candidate should possess comprehensive knowledge of Windows operating systems and relevant IT experience.

Qualifications

• Minimum 3 years related IT experience.
• Valid SA driver's license and own vehicle.

Responsibilities

• Escalate and monitor IT Helpdesk tickets.
• Monitor networks and server logs for issues.
• Maintain peripherals and loan laptops.

Skills

Understanding of Windows Operating Systems

IT Support Tools

Education

Matric (NQF Level 4)

Tools

IT Helpdesk Software

Job description

An internationally renowned manufacturing company in Cape Town is looking for an experienced IT Support Technician and Coordinator to join their team.

The ideal candidate will possess a strong understanding of Windows operating systems as well as experience with various IT support tools and applications.

You will be responsible for escalating and monitoring IT Helpdesk tickets, assisting team members with IT issues, monitoring, tracking and auditing company IT assets, and acting as the liaison between end users and technical support.

You will also monitor networks and server logs for any issues or errors and maintain peripherals and loan laptops at all storage sites, to be made available to staff members when necessary.

Matric (NQF Level 4) Qualification Minimum 3 Years related IT experience Valid SA Drivers License and own vehicle Knowledge and experience of Windows Operating Systems (including Desktop & Server) Kindly note that if you have not received any feedback 2 weeks after your application, please consider your application unsuccessful.

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It Support Technician • Cape Town, Western Cape