IT Desktop Support at Milkor

MILKOR; Cape Town; On-site; ZAR 25 000 - 45 000; Full time

Job summary

Join a forward-thinking aerospace company as an IT Desktop Support Specialist, where your troubleshooting skills will keep the workplace connected and productive. In this role, you will be responsible for installing and configuring PCs, supporting users, and maintaining system performance. With a commitment to innovation and excellence, you will play a vital role in ensuring seamless operations across various digital environments. If you are passionate about technology and enjoy enhancing user experiences, this opportunity is perfect for you.

Qualifications

• Passionate about solving problems and supporting users.
• Experience in maintaining system performance and usability.

Responsibilities

• Install and configure PCs and software components for usability.
• Troubleshoot hardware and software issues effectively.
• Provide user support as the first point of contact for error reporting.

Skills

Troubleshooting

User Support

System Performance Optimization

PC Configuration

Antivirus Management

Education

IT-related qualification

Certifications (A+, N+, MCSE)

Job description

Introduction

Join Our Team: Be the Hero Behind the Helpdesk!

Milkor Integrated Systems (Pty) Ltd is an aerospace company with an international footprint, providing turnkey solutions across land, sea, air, and cyber domains. Our team comprises highly skilled professionals committed to excellence, innovation, and safety. As technology advances, UAV operations are increasingly vital in industries like surveillance, reconnaissance, and data collection.

We are seeking an IT Desktop Support Specialist who is passionate about solving problems, supporting users, and maintaining system performance. If you enjoy troubleshooting, optimizing, and enhancing digital environments, you are the perfect fit! Step into a role where your skills keep the workplace connected and productive.

Duties & Responsibilities

1. Install and configure PCs and software components for usability.
2. Troubleshoot hardware and software issues.
3. Repair or replace damaged hardware.
4. Set up employee profiles on PCs and networks.
5. Support and maintain servers (both online and offline).
6. Upgrade systems to ensure software compatibility across all computers.
7. Install and upgrade antivirus software to ensure security.
8. Test and evaluate new software and hardware.
9. Provide user support and serve as the first point of contact for error reporting.
10. Establish good relationships with all departments and colleagues.
11. Report directly to the IT Manager.
12. Conduct daily backup operations.
13. Manage technical documentation.
14. Set up and maintain printers.

Desired Experience & Qualifications

• IT-related qualification.
• Certifications such as A+, N+, MCSE.

Package & Remuneration

Market-related and dependent on experience.