IT Customer Service Co-ordinator

WeBuyCars; Centurion; On-site; ZAR 443,000 - 710,000; Full time

Job summary

A leading company in Gauteng, South Africa is seeking an IT Customer Service Coordinator to enhance their operational efficiency. This role involves organizing IT resources, managing schedules, and supporting administrative tasks within an innovative team environment. Ideal candidates will possess strong organizational skills, proactive problem-solving abilities, and experience in IT or administrative roles.

Benefits

Opportunities for professional growth

Supportive and collaborative team culture

Qualifications

• Experience in an administrative or scheduling role, ideally in IT.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and verbal.

Responsibilities

• Coordinate and schedule IT resources for various projects.
• Maintain calendars, appointments, and project timelines.
• Track and manage inventory of IT assets.

Skills

Organizational skills

Communication

Problem-solving

Attention to detail

Multitasking

Education

ITIL 4 Certification

Tools

Microsoft 365

Service desk tools

Job description

Job title : IT Customer Service Co-ordinator

Job Location : Gauteng, Centurion Deadline : July 11, 2025 Quick Recommended Links

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Role Overview :

• We are looking for a highly organized and proactive IT Customer Service Co-Ordinator and Admin to join our team. In this role, you will ensure that our IT resources are efficiently scheduled, while also handling a range of administrative duties to support our department's smooth operation. You’ll be a key part of our IT team, ensuring that projects are completed on time and the right people are in the right place.

Key Responsibilities :

• Coordinate and schedule IT resources for various internal and external projects.
• Manage and maintain calendars, appointments, and project timelines.
• Assist with administrative tasks such as documentation, reporting, and procurement.
• Collaborate with IT and project teams to ensure effective resource allocation.
• Track and maintain inventory of IT assets and manage purchase orders.
• Support the IT department with ad-hoc tasks and ensure all systems run smoothly.
• Foster a culture of collaboration, problem-solving, and continuous improvement within the team.

Requirements :

• Proven experience in an administrative or scheduling role, ideally within an IT or technical environment.
• ITIL 4 Certification will be an advantage
• Excellent organizational skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in Microsoft 365 and other service desk tools.
• A proactive attitude and the ability to work independently.
• Strong problem-solving skills and the ability to think on your feet.

What We Offer :

• A dynamic and innovative working environment where your contributions matter.
• Opportunities for professional growth and development.
• A supportive and collaborative team culture focused on helping each other and the community.