IT Customer Service Analyst

Infoempregos; Rosebank; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading company in customer service is seeking a dedicated individual to join their team in Rosebank. The role involves handling customer service calls, supporting administrative tasks, and requires a minimum of 12 months Call Centre experience. Candidates should be willing to learn and work under pressure, with opportunities for growth and development.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Development opportunities and growth

Qualifications

• Minimum of 12 months Call Centre experience.
• Willingness to learn and grow.

Responsibilities

• Provide support in administrative and operational activities.
• Answer calls and manage correspondence.
• Organize files and documents.

Skills

Communication

Organizational skills

Teamwork

Basic computer skills

Job description

Job Description:

Customer service calls (All departments). Willing to perform shift work. A minimum of 12 months Call Centre experience. The ability to work under pressure.

We are looking for a new employee to start their professional journey with us. If you are dedicated and willing to learn, this position could be yours!

Requirements:

• Willingness to learn and grow.
• Basic communication and organizational skills.
• Ability to work in a team.
• Basic computer skills are desirable.

Responsibilities:

• Provide support in administrative and operational activities.
• Answer calls and manage correspondence.
• Organize files and documents.
• Participate in various projects and activities.

Benefits:

• Transportation allowance.
• Meal allowance.
• Medical assistance.
• Development opportunities and growth.