It Administrator

Norman Goodfellows; Cape Town; On-site; ZAR 150,000 - 210,000; Full time

Job summary

A leading company in Cape Town seeks an IT Administrator to enhance their technical support team. The role involves providing essential technical support, assisting with IT infrastructure maintenance, and documenting procedures. Ideal for motivated individuals with foundational IT knowledge eager to grow their skills in a dynamic environment.

Benefits

Provident fund

Group life cover

Qualifications

• Diploma or certificate in Information Technology or related field.
• Basic understanding of IT concepts.
• Previous experience in IT support is advantageous.

Responsibilities

• Provide first-line technical support for hardware, software, and network issues.
• Set up and configure workstations and peripherals.
• Document IT procedures and maintain inventory of IT equipment.

Skills

Troubleshooting

Problem-solving

Communication

Customer service

Education

Diploma or certificate in Information Technology

Tools

Windows operating systems

Microsoft Office

Job description

Norman Goodfellows is looking for an IT Administrator to join our Cape Town team!

The IT Administrator will provide first-line technical support and assist in maintaining the organisation’s IT infrastructure. This role is ideal for a motivated individual with foundational IT knowledge who is eager to grow their skills in a dynamic, fast-paced environment.

Key Responsibilities:

• Provide technical support for hardware, software, and network issues
  
• Set up and configure workstations, laptops, printers, and other peripherals
  
• Assist with user account management (e.g., email, system access, password resets)
  
• Perform routine maintenance on IT systems and ensure software updates and patches are applied
  
• Support the IT team with server maintenance, backups, and network monitoring
  
• Document IT procedures and user guides
  
• Maintain inventory of IT equipment and assets
  
• Escalate complex issues to senior IT staff or vendors when necessary
  
  
  
  

Requirements

• A diploma or certificate in Information Technology or a related field
  
• Basic understanding of Windows operating systems, Microsoft Office, and networking concepts
  
• Strong troubleshooting and problem-solving skills
  
• Excellent communication and customer service abilities
  
• Willingness to learn and adapt to new technologies
  
• Previous experience in an IT support role (internship or entry-level) is advantageous
  
  
  
  

Benefits

Provident fund
Group life cover