IT Account Manager

Talent Evolution (Pty) Ltd; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading company in the ICT sector seeks an IT Account Manager in Johannesburg. In this role, you will drive sales growth by acquiring new customers and nurturing existing accounts, while providing exceptional client service. Ideal candidates will have a proven track record in sales and be self-motivated professionals enthusiastic about building client relationships.

Qualifications

• Minimum 2 years in a similar sales role required.
• 5 years in a sales-driven ICT or Telecoms environment preferred.

Responsibilities

• Identify potential clients and promote products.
• Develop sales strategies to meet targets.
• Build strong relationships with clients.

Skills

Interpersonal skills

Presentation skills

Communication skills

Negotiation abilities

Analytical mindset

CRM proficiency

Education

Grade 12 / Matric

Training in lead generation

Coursework in account management

Job description

IT Account Manager required in Johannesburg East.

This role is responsible for driving sales growth by acquiring new customers and nurturing existing accounts.

The Account Manager will identify business opportunities, promote solutions, and build lasting relationships with clients to ensure long-term success and customer satisfaction.

This position suits a self-motivated sales professional with a proven track record in managing the full sales cycle, providing exceptional customer service, and adapting to fast-paced, target-driven environments.

Salary: R25 000 – R30 000 per month.

Duties and Responsibilities:

• Identify and approach potential clients to promote products and services.
• Develop and implement sales strategies to meet and exceed revenue targets.
• Present, negotiate, and close deals with persuasive communication and solution-based selling.
• Build and manage strong relationships with existing clients and partners.
• Conduct market research to identify trends, opportunities, and customer needs.
• Maintain accurate sales records, forecasts, and client communications using CRM tools.
• Attend industry events, trade shows, and networking opportunities to generate leads and enhance brand visibility.
• Manage the full sales cycle from prospecting to onboarding and after-sales service.
• Monitor competitor activity and market developments to inform strategy.
• Prepare sales reports and provide feedback to management on client and market trends.
• Maintain timely and accurate call reports and internal documentation.

Minimum Requirements:

Experience:

• Minimum of 2 years of experience in a similar sales or account management role (required).
• 5 years’ experience in a sales-driven environment within the ICT or Telecoms industry (preferred).

Skills & Attributes:

• Strong interpersonal, presentation, and communication skills.
• Excellent negotiation and closing abilities.
• Proven ability to manage long-term client relationships.
• Highly self-motivated and goal-oriented.
• Able to work independently and collaboratively across teams.
• Strong administrative and CRM proficiency.
• Analytical mindset with the ability to evaluate trends and market dynamics.

Educational Requirements:

• Grade 12 / Matric (required).
• Training or coursework in lead generation or account management (preferred).

Working Conditions:

• Work hours: Monday to Friday, 07:30 – 16:30.
• Extended hours may be required based on operational demands.
• Monthly evening work during stock take.
• Based at the Johannesburg branch.
• Own transport required.
• Frequent internal and external stakeholder interaction including advising, presenting, and relationship-building.