Key Responsibilities
- Document Control: Maintain and manage controlled documents (policies, procedures, work instructions, forms, and records) in line with ISO 9001QMS requirements.
- Ensure version control and accessibility of current documentation across the organization.
- Support departments in drafting, reviewing, and updating documents as needed.
- Compliance & Process Evaluation: Monitor business processes to ensure compliance with internal policies, ISO standards, and statutory requirements. Identify areas of non-compliance or process inefficiencies and recommend corrective/preventive measures via the NCR process. Support continuous improvement initiatives across departments.
- Internal Audits: Plan, schedule, and conduct internal audits in line with ISO [Phone Number Removed]; auditing guidelines and ISO 9001:2015 requirements. Prepare audit reports, track corrective actions via the NCR process, and verify implementation. Provide feedback and recommendations to management based on audit findings.
- Data Capturing, Reporting & Analysis: Capture compliance and audit-related data into relevant systems. This includes but is not limited to capturing and maintaining accurate records of received data, generating reports based on the data, identifying trends that may impact Calgan's quality, and analyzing data to identify compliance risks, trends, and improvement opportunities. Prepare compliance dashboards, metrics, and reports for management review.
- Managing office equipment; Organizing and maintaining filing systems via daily Filing and General admin; Ensuring data integrity; Performing general administrative tasks.
- General Compliance Support: Assist in ensuring the business complies with all relevant South African regulations (e.g., Occupational Health and Safety Act 85 of 1993, Quality requirements, and industry standards). Provide support during external audits, inspections, and certification processes. Conduct awareness sessions or training related to compliance and document control when required.
Qualifications & Experience
- Minimum Requirements: Grade 12 / Matric. National Diploma or Degree in Quality Management, Compliance, SHEQ, or related field (preferred). ISO 9001:2015, ISO 45001, or ISO 14001 training advantageous. Internal Auditor certification (ISO 19011) preferred.
- Experience: 2-3 years' experience in a compliance, quality, or audit role (preferably in a manufacturing or industrial environment). Hands-on experience with document control systems and compliance management tools. Strong knowledge of South African compliance legislation (OHS Act, Environmental regulations) preferred. Experience conducting audits and preparing audit reports.
Skills & Competencies
- Strong attention to detail and accuracy.
- Excellent organizational and administrative skills.
- Analytical and data interpretation skills.
- Good written and verbal communication skills.
- Ability to work independently and with cross-functional teams.
- Proficiency in MS Office (Word, Excel, PowerPoint).
Key Attributes
- Integrity and ethical conduct.
- Proactive and self-motivated.
- Problem-solving and critical-thinking mindset.
- Ability to manage multiple priorities and meet deadlines.
- Strong interpersonal skills and ability to influence compliance culture across all levels.
Desired Skills
- ISO 9001
- Internal Auditing
- Quality Control
Desired Work Experience
Desired Qualification Level