IPS Health - Retention Consultant

Yellowseed; Roodepoort; Hybrid; ZAR 300,000 - 400,000; Full time

Job summary

A leading company in the health and wellness sector is seeking an exceptional communicator to join their dynamic team. The role involves client retention and payment collection, requiring a Bachelor’s Degree and bilingual skills in English and Afrikaans. Flexible hours and the option to work from home after probation are offered. If you are self-motivated and passionate about client success, apply today!

Qualifications

• Minimum 3-year University Bachelor’s Degree.
• Fully bilingual in English and Afrikaans.
• Excellent communication skills.

Responsibilities

• Calling and retaining clients who wish to cancel their contracts.
• Assisting clients who have missed payments to collect future premiums.
• Retaining a minimum of 50% of leads received.

Skills

Communication

Conflict Resolution

Goal Orientation

Self-Motivation

Education

Bachelor’s Degree

Job description

IPS Health and Wellness

IPS Health and Wellness is looking for an exceptional communicator who understands the art of establishing trust relationships through high-level communication and conflict resolution.

• Can you talk the talk?
• Do you thrive in a fast-paced environment?
• Are you self-motivated, goal-oriented, and reliable?
• Do you set high standards and hold yourself to them?
• Do you have a genuine passion for helping clients and ensuring their success?

IF YES, THEN WE WANT YOU!

RESPONSIBILITIES:

Primary responsibilities will include (but not be limited to):

• Calling and retaining clients who wish to cancel their contracts.
• Calling clients who have missed payments to assist in the collection of future premiums.
• The successful candidate shall retain a minimum of 50% of leads received.

Flexi-hours are available and will depend on your own time management and ability to reach targets. You will be allowed to work from home after completing your probation period.

REQUIREMENTS:

• Minimum 3-year University Bachelor’s Degree
• Fully bilingual in English and Afrikaans
• Excellent communication skills
• Must be available for training at our offices in Weltevreden Park

If you meet the requirements and see yourself as part of this dynamic department, apply today!

CLOSING DATE: 15 April 2025 (17:00)