IoT Support Technician

BCG; Pretoria; On-site; ZAR 250,000 - 400,000; Full time

Job summary

A leading company is seeking an IoT Support Technician in Pretoria. This role involves providing technical support for IoT devices, monitoring system performance, and troubleshooting issues. Ideal candidates will have a Grade 12 certificate and a relevant qualification, with a passion for technology and innovation.

Qualifications

• Grade 12 certificate required.
• Relevant qualification in IT Networking, Electronics, or related field.
• Understanding of IoT technologies, protocols, and networks.

Responsibilities

• Provide technical support for IoT device networks and related hardware.
• Monitor system performance and conduct diagnostics.
• Troubleshoot connectivity and device-level issues.

Skills

Change Management

API

Facility Management

Claims

Education

Grade 12 / National Senior Certificate

Relevant qualification from a TVET college or university

Job description

We are looking for a technically skilled and servicefocused IoT Support Technician to join our team. The ideal candidate will be responsible for supporting troubleshooting and maintaining Internet of Things (IoT) devices and systems.

Key Responsibilities :

Provide technical support for IoT devices networks and related hardware

Monitor system performance and conduct diagnostics

Assist with installations configurations and firmware updates

Troubleshoot connectivity and devicelevel issues

Document support tasks and escalate complex issues as needed

Collaborate with engineering and IT teams for system improvements

Requirements :

Grade 12 / National Senior Certificate

A relevant qualification from a South African TVET college or university (e.g. IT Networking Electronics or related field)

Understanding of IoT technologies protocols and networks

Basic knowledge of networking (TCP / IP WiFi cellular)

Strong problemsolving and communication skills

Ability to work independently and manage time effectively

This is a great opportunity for someone passionate about technology eager to grow their skills and ready to support innovative IoT solutions.

Key Skills

Change Management,API,ABAP,Facility Management,Games,Claims

Employment Type : Full Time

Experience : years

Vacancy : 1

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Support Technician • Pretoria, Gauteng, South Africa