iOS Apple Technician - iStore Rosebank

iStore South Africa; City of Johannesburg Metropolitan Municipality; On-site; ZAR 25 000 - 45 000; Full time

Job summary

Join a dynamic team at a leading Apple Premium Reseller where your technical expertise in iOS repairs will shine. As a Technical Support Technician, you'll ensure customer satisfaction through efficient repairs and exceptional service. This role is perfect for someone who thrives in a fast-paced environment, values learning opportunities, and is eager to tackle challenges head-on. With a focus on excellence and a commitment to quality, you'll play a vital role in maintaining the high standards expected by customers. If you're ready to take your skills to the next level, this is the opportunity for you!

Qualifications

• 2+ years experience in repairing mobile hardware.
• Apple iOS Certified or similar technical qualification.

Responsibilities

• Responsible for all iOS repairs within the prescribed turnaround time.
• Provide adequate feedback and repair documentation as per AASP guidelines.

Skills

iOS Repair

Customer Service

Conflict Management

Situational Awareness

Education

Matric

Apple iOS Certified (ACIT)

Job description

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills.

Our iStore IOS technician, is responsible for all iOS repairs within the prescribed turnaround time stipulated by Apple, to ensure great customer service.

You would be responsible for providing adequate feedback and the repair documentation for each repair, as per AASP guidelines.

You Need To Have

• Completed Matric
• Apple iOS Certified (ACIT) or similar technical qualification
• 2+ years experience in repairing mobile hardware
  
  

The Right Person For This Role Is Someone With

• Tenacity : Demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
• Conflict Management : Managing complexity, disagreement, and conflict effectively and smoothly
• Situational Awareness : Understanding the situation, demonstrating the right attitude, and taking timely action
• Learning and Development : Open, motivated, and proactively seek learning and development opportunities
  
  

Apply today!

Apply