Inventory Manager

Builders: Warehouse, Express, Trade Depot, Superstore; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Job summary

A leading company in retail is seeking a Stock Control Manager in Cape Town. This role involves overseeing inventory management, ensuring effective stock control processes, and driving a customer-centric culture. The successful candidate will need relevant qualifications, strong analytical skills, and several years of logistics experience.

Qualifications

• 5 years’ experience in Purchasing and Logistics.
• Stock Management or Warehousing experience.
• Proficiency in SAP + BI.

Responsibilities

• Manage store stock portfolio through ordering and low stock levels.
• Monitor sales per department, investigate non-performance and take action.
• Ensure adherence to audit trails and requirements for stock control.

Skills

Analytical ability

Customer Service Management

Planning and organising skills

Education

Matric

Diploma in Purchasing and Logistics

Tools

SAP

Business Intelligence (BI)

Job description

Summary:

To manage the entire store stock portfolio in terms of inventory

FUNCTIONS / RESPONSIBILITIES:

Operational Task

• Manage the store stock portfolio through ordering (manual and auto RPL), KVI (Key Value Items) and linked ranges, aged and discontinued stock
• Monitor sales per department, investigate non performing departments, identify causes of non-performance and take necessary action and corrective measures if stock related, to improve sales
• Actively manage and action low stock levels through daily floor walks
• Manage margins to increase basket and feet
• Manage in stocks and Ad Hoc orders for all national and regional promotions
• Manage the weekly GAP SCAN process
• Ensure that the stores CHAT to us system is operational and that orders are placed for customers and the necessary follow is concluded for customers to collect the goods
• Implement head office instructions with regard to stock management regarding aged and discontinued lines
• Work with space planning team with particular reference to planograms to assist in identifying out of stock articles, onboarding of new products and exit strategies for non performing product

Reporting

• Monitor and report on margins to ensure that the business pricing is in line with competitors
• Liaise with Inventory Specialists on negative margin, departments where sales are down, promotional effectiveness and the store ranking in terms the chain, over and underperforming vendors/articles
• Identify possible solutions to improve sales as well as aged and discontinued stock to the relevant stakeholders and take necessary action to reduce provisions on those lines
• Report on number of Direct deliveries parked and ensure that follow ups are actioned
• Report on all advertised merchandise currently out of stock and action accordingly
• Ensure regular feedback sessions with Store Manager and Inventory Specialists on Key Performance Indicator

Manage Stock control function

• Ensure daily counting of High Risk lines identified by the Store and stock discrepancies are correctly investigated and recounted and where necessary assist Asset Protection Manager with higher level investigations
• Plan and prepare for Ad Hoc Stock Takes through floor walks with relevant stakeholders to ensure that departments match the floor plan
• Follow process and procedures for stock takes and ensure stock adjustments required (including colourants and tints) are correctly authorized according to business rules and procedures due to the limits in authority for posting variances
• Ensure that write-offs and job lots are processed according to business rules and procedures
• Ensure adherence to audit trails and audit requirements for all areas of stock control are met and filed according to business requirements
• Discuss and agree with Store Manager and stock control team the process to follow with regard to conducting counts in the relevant departments and review findings and review findings on a weekly basis
• Conduct weekly reviews of stock control and counts to be completed with stock control team and Branch Manager
• Ensure the control of scanners through the Implementation of a scanner control register for Stock Take - annually

Relationships and engagements:

• Ensure relationship building with the Management Team and Sales Consultants to minimize out of stocks and over stocks
• Encourage feedback from various stakeholders within the store in order to optimize stock rotation
• Maintain healthy relationships with Suppliers which is beneficial to both parties
• Liaise with Buyers, Planners, and Merchandise controllers to ensure business stock needs are met

People & Service:

• Drive a Customer-Centric culture.
• Execute our leadership values through daily job functions.
• Select, train & motivate an operations team that strives on excellence in order to achieve the required standards in all areas.
• Customer Service Management is a key focus for the Admin Manager – ensuring that the customer service centre is run as efficiently as possible to the benefit of Game and the Customers

Requirements:

• Matric
• Diploma in Purchasing and Logistics
• 5 years’ experience in Purchasing and Logistics
• Stock Management or Warehousing experience
• SAP + BI proficiency

Competencies and Skills

• Proven analytical ability
• Proven ability to deliver results and meet customer expectations
• Proven ability to decide and initiate action
• Proven track record in achieving personal work goals and objectives
• Proven ability to persuade and influence
• Proven ability to apply expertise and technology
• Planning and organising skills
• Proven ability to cope with pressure and setbacks

“Employment Equity Policy Requirements may be applicable”

If you don`t hear from us within 14 days please consider your application unsuccessful.

Application closing date: 05 June 2025

Contact person for further information about this vacancy/forwarding of application:

Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.

"Please note that only the following information is required in your CV:

Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy."

Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period. To read more about our privacy policy and how we process your information, please visit https://www.massmart.co.za/privacy-policy