Intermediate Business Analyst JB5453

Kontak Recruitment; Johannesburg; Remote; ZAR 700,000 - 720,000; Full time

Job summary

A technology-led organization within the global travel retail industry seeks an experienced Intermediate Business Analyst to support software development projects. This remote role requires strong experience in Agile and Waterfall methodologies, stakeholder engagement, and the ability to manage projects across teams. Ideal candidates will thrive in a fast-paced environment with a passion for improving business outcomes through technology.

Qualifications

• Minimum 5 years’ experience in software development projects.
• Minimum 2 years’ experience as an Intermediate BA in Agile environments.
• Experience in the retail sector essential.

Responsibilities

• Gather, document, validate, and communicate business requirements.
• Manage multiple, concurrent software projects.
• Engage stakeholders to understand needs and value chains.

Skills

Agile methodologies

Waterfall methodologies

Stakeholder engagement

Requirements gathering

Communication

Logical reasoning

Problem-solving

Organisational skills

Education

Relevant tertiary qualification or Informatics degree

Postgraduate degree, Honours, BA diploma, BABOK, Agile Certification

Matric / Grade 12 or A-Levels

Job description

Intermediate Business Analyst (JB5453)
Remote (Suitable for candidates based in Gauteng or Cape Town)
R700 000 to R720 000 Annually CTC
Permanent

A technology-led organisation within the global travel retail industry is looking for an experienced Intermediate Business Analyst to support the delivery of multiple software development projects across internal operations and customer-facing platforms. This is a remote opportunity suited to a driven individual who can manage several teams and initiatives simultaneously while ensuring business objectives are translated into clear, implementable solutions. Operating in a fast-paced, high-volume retail environment, the role requires strong experience in Agile and Waterfall methodologies, stakeholder engagement, and requirements gathering across complex systems. A background in retail-focused technology projects is essential, as is the ability to bring structure, clarity, and value to both technical and non-technical teams

This role is ideal for a business analyst who thrives on variety, excels in cross-functional collaboration, and is passionate about improving business outcomes through technology and data-driven insights

Minimum Requirements:
Matric / Grade 12 or A-Levels
Relevant tertiary qualification or Informatics degree
Preferred: Postgraduate degree, Honours, BA diploma, BABOK, Agile Certification
Minimum 5 years’ experience in software development projects
Minimum 2 years’ experience as an Intermediate BA in Agile environments
Experience in the retail sector essential
Strong communication, logical reasoning, and problem-solving
Excellent stakeholder management and interpersonal skills
Analytical, methodical, and results-driven
Able to manage multiple projects and teams
Strong organisational, planning, and time management skills
Emotionally mature, adaptable, and ethical

Duties and Responsibilities:
Gather, document, validate, and communicate business requirements (Agile & Waterfall)
Define vision, scope, acceptance criteria, and implementation plans
Review and contribute to product design, test cases, and business processes
Manage multiple, concurrent software projects
Engage stakeholders to understand needs and value chains
Build strong business relationships and challenge assumptions constructively
Estimate project durations, identify dependencies, and manage risks
Drive process improvements and reengineering initiatives
Facilitate JAD sessions and support UAT and validation processes
Work closely with business and product owners, and delivery teams