Intermediate Business Analyst - Insurance

Expleo; Cape Town; Hybrid; ZAR 450,000 - 650,000; Full time

Job summary

A leading engineering consultancy is seeking an Intermediate Business Analyst in Cape Town or Johannesburg. You will leverage 3-5 years of experience to analyze and document business requirements for innovative insurance projects. The role offers a hybrid work model, with 3 days in the office. Ideal candidates will have a strong background in financial services and excellent stakeholder management skills.

Qualifications

• 3-5 years of experience as a Business Analyst within the insurance or financial services sector.
• Strong understanding of insurance products claims processes and policy administration systems.
• Excellent communication and stakeholder management skills.

Responsibilities

• Elicit, analyze, and document business and functional requirements.
• Translate business needs into actionable user stories.
• Collaborate with developers and business users for implementation.

Skills

Business Analysis

Stakeholder Management

Documentation

JIRA

Agile Methodologies

Education

BCom, BSc, or related qualification

Certification in Business Analysis (e.g., CBAP, IIBA, FTI)

Tools

Confluence

MS Visio

BPMN

Job description

Overview

Expleo is a trusted partner for end-to-end, integrated engineering, quality services and management consulting for digital transformation. We are a talent incubator. The time you spend at Expleo will turbo-charge your career, allowing you to work on complex technical challenges, enjoy opportunities to expand your skills and take part in inspiring, multi-disciplinary collaborations with your colleagues.

Whether working on autonomous vehicles, green planes, the factories of tomorrow or cutting-edge banking technology, you will have the opportunity to become a bolder version of yourself. Let’s change the game together.

Are you a Business Analyst passionate about turning business challenges into impactful solutions? Do you thrive in dynamic environments and want to contribute to innovative insurance projects? We’re looking for an Intermediate Business Analyst with a strong background in insurance or financial services to join our growing team to be based in either Cape Town or Johannesburg (Hybrid - in office 3 days a week).

Responsibilities

• Elicit, analyze, and document business and functional requirements from key stakeholders.
• Translate business needs into clear and actionable user stories, use cases, and process flows.
• Collaborate with developers, testers, and business users to ensure successful implementation of solutions.
• Facilitate workshops and stakeholder engagements to gather and validate requirements.
• Support UAT (User Acceptance Testing) planning and execution.
• Ensure traceability of requirements throughout the project lifecycle.

Qualifications

• BCom, BSc, or related qualification.
• Certification in Business Analysis (e.g., CBAP, IIBA, FTI).

Essential skills

• 3-5 years of experience as a Business Analyst within the insurance or financial services sector.
• Strong understanding of insurance products claims processes, and policy administration systems.
• Proficient in tools such as JIRA, Confluence, MS Visio, and BPMN.
• Experience working in both Agile and Waterfall environments.
• Excellent communication and stakeholder management skills.
• Exposure to digital transformation or system implementation projects in insurance (preferred).