INTERIM QUALITY ASSURANCE CERTIFICATE ADMINISTRATORS (SIX (6) MONTHS).

Thusa Batho Labour Solutions; Johannesburg; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A professional certification organization in Johannesburg is seeking a Quality Assurance Certificate Administrator. The successful candidate will manage trade certification applications, ensuring compliance with regulatory standards and effective communication with stakeholders. A national diploma and 3-5 years of relevant experience are required. The role offers a chance to contribute to the certification process in a fast-paced environment.

Qualifications

• Minimum of 3-5 years SETA experience in quality assurance and/or certification roles.
• Ability to work independently and as part of a team.
• Knowledge of QCTO, SAQA, and NAMB standards and requirements.

Responsibilities

• Manage trade certification applications and ensure compliance with regulatory standards.
• Coordinate with stakeholders for successful execution of certification.
• Archive and store all records for future reference or audit purposes.

Skills

Strong written and verbal communication skills

Proficiency in Microsoft Office

Excellent organizational and project management skills

Creative thinking and problem-solving abilities

Fluency in English, both oral and written

Education

National diploma (NQF Level 6)

Job description

Job Description

Our client is looking for a Quality Assurance Certificate Administrator to manage trade certification applications, issue serial numbers, and ensure compliance with regulatory standards. You will act as a liaison between candidates, training institutions, and regulatory bodies, ensuring smooth certification processes aligned with the QCTO framework.

Key Responsibilities :

Administrative

• Ensures that all records, including applications, serial numbers, and issued certificates, are properly archived and stored for future reference or audit purposes.
• Coordinate with stakeholders to ensure the successful execution of certification.
• Maintain an organised filing system for all trade test reports and certificates.
• Verification and submission of trade test certificates to NAMB.
• Provide support for quarterly reporting of Apprenticeship and ARPL / RPL targets.

Trade test process

Ensure that all supporting documents are included with the serial number application.

Ensure that the training or assessment center is properly accredited by the QCTO to issue qualifications or certificates for the specific trade or qualification.

Once the application passes all compliance checks and verification steps, it is approved for serial number issuance.

Generate and issue serial numbers to trade test centres.

Prepare the application forms for trade certification. This includes ensuring all required documents are completed and accurate.

Submit all applications for certificate to NAMB

Tracking the progress of the submission and following up on any requests for additional information from NAMB. Notify the Trade test centre / candidate that the trade certificate has been awarded and sending them the official certificate.

Collect certificates and submit application documents to NAMB.

Communications

Support and implement activities aligned with communication strategies.

Communicate effectively with various stakeholders, including candidates, training providers, and regulatory bodies

Assist when required with stakeholder walk-ins at head office.

Requirements

National diploma (NQF Level 6) preferred

Minimum of 3-5 years SETA experience in quality assurance and / or certification roles

Strong written and verbal communication skills

Proficiency in Microsoft Office

Excellent organizational and project management skills

Ability to work independently and as part of a team

Creative thinking and problem-solving abilities

Ability to address issues that arise during the certification and submission process

Strong communication skills

Knowledge

Knowledge of QCTO, SAQA and NAMB standards and requirements.

Managing large volumes of paperwork and maintaining and efficient filing system. Admin principles and processes

Skills

Fluency in English, both oral and written

Professional writing skills

Strong verbal and written communication skills

Excellent interpersonal skills