Insure Telesales Consultant Cape Town

Discovery Limited; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Discovery Limited is seeking an Insure Telesales Consultant in Cape Town to provide exceptional direct client service by identifying their motor, household, and home needs. The role involves achieving sales targets while adhering to service level agreements. With a focus on client interaction, the successful candidate should possess strong communication skills and a goal-oriented mindset.

Qualifications

• Matric is essential for this position.
• FAIS Credits and RE5 qualification are advantageous.
• Candidates with a degree will have an advantage.

Responsibilities

• Achievement of monthly sales targets.
• Conduct financial needs analysis for clients.
• Accurate administration on relevant systems.

Skills

Target Driven

Team Player

Goal orientated

Self-motivated

Ability to perform under pressure

Adapt to change

Persuasiveness

Resilience/Tenacity

Sound Time Management

Attention to detail

Ability to learn quickly and apply knowledge

Fluent in English/Afrikaans

Education

Matric

FAIS Credits - full qualification – Short term Insurance

RE5 qualification

Class of business certificate

Continuous Professional Development (CPD) certificate

Degree

Job description

Discovery Connect – Cape Town

Insure Telesales Consultant

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Connect

People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a client’s first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology, Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines. there is an opportunity for forward thinkers, innovators, and people who thrive on complexity in a growing business.

Key Purpose

The successful individual will be required to provide the best direct to client service, by identifying the motor, household and home needs of our clients and presenting the best sales opportunities.

Areas of responsibility may include but not limited to

• Achievement of monthly sales targets
• Conduct financial needs analysis for clients to provide sound financial advice
• Accurate, timely administration on relevant system
• Communicate telephonically and via email with clients on queries related to outbound calls made
• Adhering to service level agreements to ensure sales consistency in the department
• Stakeholder engagement
• Adherence to risk and compliance requirements
• Teamwork, self-management and alignment with Discovery values

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:

• Target Driven
• Team Player
• Goal orientated
• Self-motivated
• Ability to perform under pressure
• Adapt to change
• Persuasiveness
• Resilience/Tenacity
• Sound Time Management
• Self-managed
• Attention to detail
• Ability to learn quickly and apply knowledge
• Speak fluently (accent neutral) English/Afrikaans

Qualification & Experience

Essential Requirements:

• Matric

Advantageous Requirement:

• FAIS Credits - full qualification – Short term Insurance
• RE5 qualification
• Class of business certificate (Essential and/or advantageous)
• Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
• Degree

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.