JOB TITLE : Insurance Sales Consultant with Wills Experience
INDUSTRY : Insurance
Salary / CTC : R 15 000 basic with an earning potential of R 30 000 R 40 000 with your commission and basic combined (Depending on current earnings, qualifications, and experience)
Report to : Wills Sales Manager
Type : Permanent
Key Responsibilities :
Client Consultations and Sales :
- Engage with clients to understand their estate planning needs and provide tailored
- Promote and sell the clients wills services, achieving individual sales targets.
- Conduct telephonic or in-person consultations to explain the benefits of wills and estate planning.
- Generate and present accurate quotes to clients, ensuring clarity and transparency.
Customer Relationship Management :
- Build and maintain strong relationships with clients, ensuring their satisfaction and trust.
- Address client queries and concerns promptly and professionally.
- Maintain accurate records of client interactions and sales activities in the CRM system.
Compliance and Legal Documentation :
- Ensure all sales activities and documentation comply with legal and regulatory standards.
- Collaborate with legal partners to finalize and deliver wills to clients.
- Ensure that all client information and documents are handled with confidentiality and integrity.
Performance and Reporting :
- Meet or exceed individual and team sales targets as set by the Sales Manager.
- Track and report on personal sales performance, providing feedback to the Sales Manager.
- Participate in daily buzz sessions and team meetings to share best practices and insights.
Professional Development :
- Stay updated on industry trends, estate planning regulations, and best practices.
- Attend training sessions and workshops to enhance product knowledge and sales skills.
Qualifications and Skills :
Qualifications :
- Matric Certification.
- RE5 and FAIS qualifications are required (e.g. NQF5 Wealth Management).
- Relevant certifications in estate planning or financial planning will be advantageous.
- A tertiary qualification in Business, Law, or a related field is advantageous.
Skills :
- Strong interpersonal and communication skills.
- Ability to build rapport and trust with clients.
- Results-driven with excellent negotiation and closing skills.
- Proficiency in CRM systems and Microsoft Office applications.
- High level of professionalism, integrity, and customer focus.
- Attention to detail and strong organizational skills.
- Ability to work independently and as part of a team.
Experience :
- At least 2 years of experience in sales, customer service, or a similar role.
- Experience in will services, estate planning, or the financial services industry is advantageous
- Proven track record of achieving sales targets.
Working Conditions :
- Working hours : 8 : 00 AM to 5 : 00 PM, Monday to Friday (longer hours may be required).
- Availability to work Saturdays (9 : 00 AM to 12 : 00 PM) upon special request.
- At least one late shift per week from 10 : 00 AM to 7 : 00 PM.
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