Job Title: Insurance Sales Manager
Closing Date: 01 May
Purpose of the Role: To attain new and expand existing client base for Nedbank to grow the Nedbank brand and optimise revenue according to business objectives.
Key Responsibilities:
- Contribute to a culture conducive to transformation goals by participating in Nedbank Culture building initiatives (e.g., staff surveys).
- Support and participate in corporate social responsibility initiatives aligned with key business strategies.
- Identify opportunities to improve processes, systems, and policies; support their implementation.
- Follow established procedures for opening accounts, using checklists and account opening matrices.
- Complete weekly compliance training and assessments online to stay updated on regulatory changes.
- Maintain compliance documentation, including Letters of Authority, and inform clients accordingly.
- Process daily control reports with correct documentation.
- Identify client needs through needs analysis, providing suitable solutions and cross-selling where appropriate.
- Obtain referrals and leads from existing clients and other Business Units.
- Ensure all deals are priced in line with business objectives and strategies.
- Generate revenue by charging for ad hoc services.
- Monitor and manage sales activities daily, weekly, and monthly to meet targets.
- Increase market share by converting secondary clients to primary clients and ensuring account entrenchment.
- Participate in end-of-day discussions and implement manager’s recommendations.
- Stay informed on industry legislation and changes through newsletters, websites, and training sessions.
- Demonstrate Nedbank’s vision and values in interactions with team and stakeholders.
- Enhance personal skills and stay current through training and career development activities.
- Ensure accurate information sharing with stakeholders and maintain knowledge sharing within the team.
- Provide world-class service by listening, addressing client needs, and keeping clients informed.
- Resolve client complaints promptly using the appropriate system.
- Adhere to the 'ask once' promise and build strong client relationships through regular contact.
- Collaborate with internal stakeholders to deliver comprehensive solutions.
- Gather client feedback regularly through feedback forms.
- Mitigate risks by verifying clients and reporting suspicious transactions; adhere to confidentiality and fraud prevention policies.
Minimum Experience & Qualifications:
- 1-2 years experience as a Sales Consultant in the financial industry.
- Matric / Grade 12 / National Senior Certificate.
- Bachelor of Commerce in Banking or Accounting (preferred).
- FAIS qualification and Regulatory Examinations 1.
Technical/Professional Knowledge:
- Understanding of business terms, data analysis, governance, risk, and controls.
- Knowledge of Nedbank policies, relevant regulations, and software systems.
- Business writing skills and high-impact communication.
- Customer satisfaction and managing work effectively.