Insurance Consultant - Survey -( JG 10 Bellville)

Sanlam; Bellville; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading financial services provider in South Africa is looking for an Insurance Consultant to join their Commercial Contact Centre. The role involves handling survey enquiries, adhering to SOPs, and amending policies based on survey reports. Ideal candidates should have a Matric certificate, FAIS compliance, and 2 years of experience in commercial insurance. The company values diversity and offers opportunities for growth and development.

Qualifications

• 2 years commercial lines experience in a short-term insurance environment.
• Completion of RIA qualification.
• Previous experience in a client services environment is an advantage.

Responsibilities

• Dealing with survey enquiries, requests, and letters on commercial insurance business.
• Amending policies after survey report completion.
• Adhering to the Survey SOP and NSP.

Skills

Underwriting knowledge/experience

Fully computer literate (MS Office)

Afrikaans language proficiency

Education

Matric certificate or equivalent qualification

FAIS compliant: NQF level 4

Commercial insurance-related qualification

Job description

Who Are you?

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company. Based in South Africa, we are rapidly expanding into emerging markets across Africa and Asia. Our success is rooted in our passion for our clients, and everything we do is centered on our delivery of Insurance Good and Proper.

What will you do?

The Bellville / Johannesburg location depends on where the candidate is based. The Commercial Contact Centre / Survey team has an exciting position available for an Insurance Consultant.

• Dealing with survey enquiries, survey requests, and survey letters on all commercial short-term insurance business.
• Adhering to the Survey SOP and NSP.
• Amending policies following the completion of survey reports.

Qualifications and experience

• Matric certificate or equivalent qualification.
• FAIS compliant: NQF level 4 (short-term insurance).
• Underwriting knowledge/experience.
• 2 years commercial lines experience in a short-term insurance environment.
• Fully computer literate (MS Office).
• Completion of RIA qualification.
• Afrikaans language proficiency is preferable.
• Commercial insurance-related qualification would be an advantage.
• Previous experience in a client services environment would be an advantage.

Build a successful career with us

We’re committed to building strong, lasting relationships with our employees. We understand your hopes for your future—your career, personal development, and achieving great things. We pride ourselves on helping employees realize their potential. Through its five business clusters—Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office—the group offers many opportunities for growth and development.

Turnaround time

The shortlisting process will begin once the application deadline has passed. The duration depends on how far you progress and the availability of managers.

Our commitment to transformation

At Santam, we are dedicated to transformation and embracing diversity. We aim to create a diverse, inclusive workforce aligned with societal demographics. We give preference to applicants from designated groups in line with our Employment Equity targets.

The Sanlam Group is committed to achieving transformation and embracing diversity. This drives us to foster a workplace that is diverse, inclusive, and equitable, which we believe are vital for thriving and sustainable business in South Africa. Our Employment Equity plan and targets will be considered during the selection process.