Insurance Consultant - Survey -( JG 10 Bellville)

Sanlam Limited; Bellville; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading insurance provider is seeking an Insurance Consultant based in Bellville or Johannesburg. The role involves managing survey inquiries and commercial short-term insurance requests, requiring a minimum of 2 years' experience in a similar environment. Candidates should possess a matric certificate and be FAIS compliant. This position offers opportunities for career growth and development in a diverse workplace.

Benefits

Opportunities for career growth

Commitment to transformation and diversity

Qualifications

• Minimum of 2 years of experience in a short-term insurance environment.
• Completion of RIA qualification is required.

Responsibilities

• Dealing with survey inquiries and requests on commercial short-term insurance.
• Amending policies based on survey reports.
• Adhering to Survey SOP and NSP.

Skills

Underwriting knowledge/experience

Client service experience

Afrikaans language proficiency

Computer literacy (MS Office)

Education

Matric certificate or equivalent

FAIS compliant: NQF level 4

Commercial insurance-related qualification

Job description

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Date: 24 Jul 2025

Location: Bellville, Western Cape, ZA

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding, and transforming company. Based in South Africa, we are rapidly expanding into emerging markets in Africa and Asia. Our success is rooted in our passion for our clients, and everything we do is centered on delivering Insurance Good and Proper.

What will you do?

The Bellville / Johannesburg location depends on where the candidate is based. The Commercial Contact Centre / Survey team has an exciting position available for an Insurance Consultant.

• Dealing with survey enquiries, survey requests, and survey letters on all commercial short-term insurance business.
• Adhering to the Survey SOP and NSP.
• Amending policies following the completion of survey reports.

Qualifications and experience

• Matric certificate or equivalent qualification.
• FAIS compliant: NQF level 4 (short-term insurance).
• Underwriting knowledge/experience.
• 2 years of commercial lines experience in a short-term insurance environment.
• Fully computer literate (MS Office).
• Completion of RIA qualification.
• Afrikaans language proficiency preferred.
• Commercial insurance-related qualification would be an advantage.
• Previous experience in a client services environment would be an additional advantage.

Build a successful career with us

We’re committed to building strong, lasting relationships with our employees. We understand your aspirations for your future—career growth, personal development, and achieving great things. We pride ourselves on helping our employees realize their potential. Through its five business clusters—Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office—the group offers numerous opportunities for growth and development.

Turnaround time

The shortlisting process will commence once the application deadline has been reached. The duration depends on how far you progress and the availability of managers.

Our commitment to transformation

At Santam, we are committed to transformation and embracing diversity. This commitment drives us to create a diverse workplace with employment equity as a key goal, ensuring an inclusive workforce that reflects societal demographics. We prioritize applicants from designated groups in line with our employment equity targets.

Sanlam Group is dedicated to achieving transformation and embracing diversity. We believe that a diverse, inclusive, and equitable workplace is essential for a thriving and sustainable business in South Africa. Our Employment Equity plan and targets will be considered during the selection process.