Insurance Cell Captive Support Manager

Absa Group; Johannesburg; On-site; ZAR 500,000 - 800,000; Full time

Job summary

Absa Group is looking for a skilled professional with over 5 years in the insurance industry for a critical role involving the operationalization of new cells, client management, and compliance oversight. This position requires expertise in stakeholder management and advanced proficiency in tools like Power BI and Excel. The ideal candidate will possess a relevant degree and contribute to strategic initiatives while supporting ongoing operational needs within the organization.

Qualifications

• Minimum of 5 years experience in the insurance industry.
• Knowledge of Power BI and advanced skills in Microsoft Office.
• B.Com / Law degree or similar qualification required.

Responsibilities

• Coordinate with legal to finalize contracts and manage client interactions.
• Support onboarding of new cell captives and ensure regulatory compliance.
• Prepare reports for board meetings covering profitability and risk management.

Skills

Stakeholder management

Advanced Excel skills

Power BI knowledge

Risk management

Governance

Education

B.Com / Law degree

Bachelor's Degree in Business, Commerce, Management Studies

Professional qualifications

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and a strong presence as a local bank with regional and international expertise, a career with us offers the opportunity to be part of this exciting growth journey, to reset our future, and to shape our destiny as a proudly African group.

Job Summary

Minimum of 5 years experience in the insurance industry. Knowledge of Power BI. Advanced skills in Excel, PowerPoint, and other Microsoft Office products. Stakeholder management experience is essential. A B.Com / Law degree or similar qualification is required.

Job Description

1. Operationalisation and readiness for go-live of new cells:
2. Coordinate with legal and subject matter experts to compile and finalize legal contracts.
3. Manage interactions with clients and SMEs as required.
4. Draft processes for new cells where necessary.
5. Support onboarding of new cell captives and load clients and suppliers on Coupa.
6. Ensure completion of intermediary checks and finalize contractual signatures.
7. Coordinate FIC process implementation between the client and Absa FIC teams.
8. Collaborate with actuarial regarding capital requirements and calculations.
9. Coordinate with Company Secretarial on share certificates for new captives.
10. Work with compliance to prepare notifications for FSCA and PA.
11. Assist in transitioning policies from previous underwriters to ARTIC.
12. Update policy disclosures to reflect ARTIC details as per regulations.
13. Review and approve marketing materials.
14. Facilitate opening of SAP, bank, and investment accounts for the cells.
15. Support setup of premium receipt and claims payment accounts.
16. Implement debit order processes if applicable.
17. Assist in closing first-time events post go-live.
18. Oversee finalization of cell complaints processes and communicate with marketing.
19. Support communication regarding new cells within the organization.

1. Maintenance and relationship management of cells:
2. Support ongoing servicing of operationalized cells.
3. Schedule and prepare documentation for monthly management meetings covering profitability, claims, complaints, regulatory training, risk management, QA, capital requirements, dividends, and strategic initiatives.
4. Prepare reports for quarterly/half-yearly board meetings on similar topics.
5. Engage with clients and stakeholders to maintain relationships.
6. Develop management reports and support regulator information requests, including CBR returns.

1. Governance:
2. Follow up on and resolve queries related to complaints and governance issues.
3. Assist in operational challenges related to governance and risk.

1. Internal Marketing and Cross-Selling:
2. Assist in promoting ARTIC internally and externally at events.

1. Board Reports, Management, and Other Reporting:
2. Assist in preparing reports for management and board meetings, including trend analysis and strategic insights.
3. Support preparation of ad-hoc reports and research for strategic planning.
4. Coordinate contributions for STP and MTP cycles and ensure timely submission of board reports.

Education

Bachelor's Degree in Business, Commerce, Management Studies, or related field. Professional qualifications are preferred.

Absa Bank Limited is committed to equal opportunity and diversity. We reserve the right not to fill the position.