Instructional Designer - Bellville

Momentum; Bellville; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A leading financial services provider in South Africa is looking for a mature and experienced Learning Designer. The role involves designing high-quality learning content aligned with business needs, including digital and instructor-led training. Candidates should have over 5 years of experience in corporate learning content design, with strong problem analysis skills and excellent writing abilities. This is an on-site position based in Bellville, Western Cape.

Qualifications

• Over 5 years of experience in designing corporate learning content.
• Proven track record in traditional and digital learning design.
• Excellent English writing skills with clarity and accuracy.

Responsibilities

• Engage with stakeholders to analyze learning needs.
• Design and develop engaging learning content for various delivery modes.
• Manage project timelines to meet deadlines.

Skills

Attention to Detail

Problem analysis

Creative design thinking

Collaboration

Project management

Education

Relevant Bachelor's degree in HR or Learning & Development

Tools

MS Word

PowerPoint

eLearning software

Job description

Metropolitan is one of the oldest financial services brands in South Africa, with a 125-year legacy of serving communities through affordable financial solutions that promote growth and security. The brand operates in South Africa and seven other African countries, including Namibia, Botswana, Kenya, Ghana, and Lesotho. Metropolitan offers financial wellness solutions for low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions, and life insurance. www.metropolitan.co.za

Disclaimer: Applicants are advised to verify the legitimacy of this job advert on our official career page.

Role Purpose

Metropolitan seeks a mature, experienced, and creative Learning Designer skilled in multiple design methodologies, with strong business acumen and keen attention to detail. The successful candidate will design engaging, experiential, high-quality learning content aligned with business needs, including multimedia, digital learning, instructor-led training, and virtual facilitation materials.

Requirements

• Relevant Bachelor's degree or qualification related to HR or Learning & Development
• Over 5 years of experience in designing corporate learning content, including induction, service skills, soft skills, and systems training
• Proven track record in traditional and digital learning design, with a portfolio of work to showcase
• Experience with creative, AI, or eLearning software is advantageous
• Strong knowledge of adult education, training, and development content design
• Familiarity with agile project management principles
• Ability to work independently, efficiently, and prioritize multiple deliverables
• Strong problem analysis, risk identification, and solution development skills
• Capacity to work under pressure and meet tight deadlines across multiple projects
• Excellent English writing skills, with clarity and grammatical accuracy, and a keen eye for detail
• Proficient in MS Word and PowerPoint

Duties & Responsibilities

• Engage with stakeholders to analyze and understand learning needs
• Collaborate effectively with internal clients and senior management
• Design and develop engaging learning content for various delivery modes, including virtual, eLearning, self-directed, and bite-sized learning
• Create facilitator guides, learning guides, presentations, and artefacts to achieve learning outcomes
• Use creative and design thinking to explore best-fit solutions
• Build and maintain relationships to conduct learning needs analysis and produce high-standard learning materials rapidly
• Develop assessment tools aligned with Kirkpatrick’s methodology
• Design iterative learning materials with continual stakeholder sign-off and improvements
• Manage project timelines to meet deadlines
• Implement mechanisms to reinforce learning post-intervention
• Ensure all learning meets departmental quality standards
• Conduct Train-the-Trainer sessions for effective delivery
• Collaborate with Learning Delivery to ensure ROI of learning initiatives

Competencies

• Attention to Detail
• Energetic and Self-Motivated
• Insatiable Curiosity
• Innovative and Brave
• Collaborative Spirit
• Diversity and Inclusiveness