Insights Lead

IQbusiness South Africa; Gauteng; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

IQbusiness South Africa is seeking an experienced Insights Lead to own key client accounts and drive research shaping business decisions. You will blend rigorous analytics with commercial insight and mentor a high-performing team in a fast-paced environment.

You will lead research delivery across multiple accounts, design robust solutions, oversee end-to-end projects, and translate data into actionable strategic narratives for senior stakeholders.

Qualifications

• 6+ years market research experience
• 3+ years project management and client-facing experience
• Proven ability to manage multiple accounts in a fast-paced environment
• Strong expertise in research design, sampling methodologies, and analytics
• Excellent storytelling and presentation capability
• Leadership mindset to inspire and develop others

Responsibilities

• Lead research and insights delivery across multiple key accounts
• Design robust research solutions aligned to client objectives
• Oversee end-to-end project execution, ensuring quality and timeliness
• Translate complex data into clear, commercially meaningful insights
• Present strategic recommendations confidently to senior stakeholders
• Guide teams on questionnaire development, analytics, and reporting
• Mentor and develop team members, fostering growth and excellence

Skills

Market research

Project management

Account management

Research design

Sampling methodologies

Analytics

Storytelling

Leadership

Education

Bachelor's degree in Economics, Marketing, Sociology, Psychology, Statistics, Business or related field

Postgraduate qualification advantageous

Job description

We are seeking an experienced Insights Lead to take ownership of key client accounts and drive research that directly shapes business decisions.

This is a leadership role for someone who combines rigorous analytical thinking with commercial instinct and knows how to transform data into compelling strategic narratives.

If you are ready to lead, influence, and mentor within a high-performing insights environment, this opportunity is for you.

What You’ll Do:

• Lead research and insights delivery across multiple key accounts
• Design robust research solutions aligned to client objectives
• Oversee end-to-end project execution, ensuring quality and timeliness
• Translate complex data into clear, commercially meaningful insights
• Present strategic recommendations confidently to senior stakeholders
• Guide teams on questionnaire development, analytics, and reporting
• Mentor and develop team members, fostering growth and excellence

What You Bring

• 6+ years’ market research experience (5+ with a strong senior track record will be considered)
• 3+ years of project management and client-facing experience
• Proven ability to manage multiple accounts in a fast-paced environment
• Strong expertise in research design, sampling methodologies, and analytics
• Excellent storytelling and presentation capability
• A leadership mindset with the ability to inspire and develop others

Qualifications:

• Bachelor’s degree in Economics, Marketing, Sociology, Psychology, Statistics, Business or related field
• Postgraduate qualification advantageous

Who You Are:

You are:

• Commercially astute
• Strategically sharp
• Detail-oriented yet big-picture driven
• Confident under pressure
• A strong communicator and natural leader

Please note: As all IQbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification

IQbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals