Inside Sales Manager: Build Systems, Scale Revenue (PT)

Wing Assistant; Cape Town; Presencial; ZAR 273 478 - 334 250; Tempo integral

Resumo da oferta

Wing Assistant is building AI-enabled workforce solutions for growing businesses. We seek an Inside Sales Manager to own the follow-up and mid-funnel layer of our inbound engine, raising quality and consistency across the sales floor.

You will lead, coach, and systematize processes with a modern sales stack, targeting clear revenue and performance goals. This builder role requires strong coaching, CRM discipline, and hands-on sequencing across email, chat, and SMS.

Qualificações

• At least 4 years of experience in inside sales, sales development, revenue operations, or similar commercial role.
• At least 2 years of experience managing or coaching a sales team.
• Proven experience improving follow-up, pipeline conversion, show rates, or sales cycle performance.
• Strong understanding of inbound sales funnels, lead management, and mid-funnel conversion.
• Experience coaching sales representatives on discovery, objection handling, urgency, and deal progression.
• Ability to review sales calls, identify performance gaps, and provide actionable feedback.
• Hands-on experience building sales sequences across email, chat, SMS, or other follow-up channels.
• Strong CRM discipline and experience with platforms such as HubSpot or Salesforce.
• Comfortable using data to diagnose funnel problems, set targets, and manage performance.
• Strong written and verbal English communication skills.
• Willingness and ability to work Pacific Time hours.

Responsabilidades

• Manage and develop the inbound follow-up team, including SDRs and Sales Associates.
• Conduct regular 1:1s, coach performance, and hire as the team scales.
• Own the pairing model between Sales Associates and Account Executives.
• Establish cadence standards, ownership rules, and CRM hygiene expectations.
• Manage the Sales Trainer and own onboarding and ramp-up for all new sales hires.
• Design, write, and A/B test follow-up sequences across email and chat.
• Use metrics like reply rate, re-engagement, and conversions as success indicators.
• Build and manage no-show recovery motions for cancellations and demos.
• Oversee channel partner lead handling, ownership, and reporting standards.
• Review calls and demos with a sales scorecard and maintain calibration sessions.

Conhecimentos

Inside sales

Sales development

Revenue operations

Team management

Coaching

Follow-up optimization

Pipeline conversion

Show rates

Sales cycle performance

Inbound sales funnels

Lead management

Discovery

Objection handling

Urgency

Feedback

Sales sequences

Email/Chat/SMS follow-up

CRM discipline

HubSpot

Salesforce

Data-driven

Pacific Time

Ferramentas

HubSpot

Salesforce

Descrição da oferta de emprego

Wing Assistant is building AI-enabled workforce solutions for growing businesses. We seek an Inside Sales Manager to own the follow-up and mid-funnel layer of our inbound engine, raising quality and consistency across the sales floor.

You will lead, coach, and systematize processes with a modern sales stack, targeting clear revenue and performance goals. This builder role requires strong coaching, CRM discipline, and hands-on sequencing across email, chat, and SMS.