Infrastructure Engineer

Infrastructure Engineer

Acacium Group

Woodstock, Cape Town

Permanent, Full Time
Competitive salary plus amazing benefits package

Unlock your potential:

Are you a technical specialist with an interest in infrastructure? Are you keen to grow and develop within a global organisation?

Acacium Group is a leading healthcare delivery partner. We combine access to workforce, technology and sector expertise to increase the sustainability of the global healthcare system from early-stage clinical research to acute and palliative care.

We have an exciting opportunity to join our team as an Infrastructure Engineer! In this role, you will be responsible for dealing with infrastructure-related escalations from our service desk team, using a proactive and analytical approach to resolve issues and provide solutions.

This is a great opportunity for someone that is keen to learn and develop, as you will have the opportunity to learn from our infrastructure professionals and have exposure to projects across our Azure hybrid environment.

Every day you will…

• Ensure Service Desk ticket escalations have accurate, detailed information before resolving or triaging.
• Collaborate with Information Security to monitor and maintain email, AV, and SIEM security solutions.
• Proactively monitor and react to alerts to minimise downtime.
• Participate in Major Incident Management Bridges as needed.
• Work with the Service Desk to reduce escalations and enable ticket closure before escalation.
• Plan, document, and execute infrastructure changes using an approved change control process, ensuring relevant people are informed, backout plans are tested, and post-implementation reviews are completed.

What’s in it for you?

We offer an exciting place to work, with a wide range of benefits, rewards, and opportunities to grow your career, including:

• Focus on developing your skills and your career - we give you the tools, guidance, and support, helping you to be successful in your career.
• Unrivalled career opportunities – that come from being part of a global group made up of healthcare, staffing, and life science brands.
• Regular events and incentives, both locally and group-wide.
• Employer contribution towards medical aid.
• Subsidised transport.

Join us and make a difference:

If you want to join a global, market-leading organisation that is committed to the human side of business, then look no further. Acacium Group is a global healthcare solutions partner offering staffing, managed services, and innovative delivery models to health and social care systems and the life sciences industry. We are a business with scale, leading digital capabilities, and a strong financial profile, with a vision to be the leading global healthcare solutions partner.

We are powered by the best people and have an unrivalled and diverse range of capabilities, all while incorporating our company values into everything we do - Putting People First, Always by your Side, Driven by Excellence.

Join us and play a key part in shaping the future of society and improving people’s lives!

To thrive in this role, you must have...

• Proficiency experience administering Microsoft Active Directory.
• Knowledge of Microsoft Windows Server (2016/2019/2022).
• Proficiency with Microsoft Windows 11.
• Knowledge of Microsoft Exchange Online.
• Familiarity with Azure Virtual Desktop (AVD).
• Experience with Microsoft Office 365.

Employment Equity:
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.