Information Technology Technician

IGrow Wealth Investments; Durbanville; On-site; ZAR 210,000 - 300,000; Full time

Job summary

A leading investment company in Durbanville is seeking an IT Technician to join their team. The ideal candidate will have a passion for technology, strong problem-solving skills, and relevant IT certifications. Responsibilities include diagnosing computer problems, monitoring systems, and supporting users. This is a great opportunity to kickstart your IT career with a top investment group.

Qualifications

• 1-2 years of relevant experience.
• Basic cybersecurity knowledge.
• Familiarity with networking basics (IP, DNS, DHCP).
• Strong understanding of computer hardware and software.

Responsibilities

• Diagnose basic computer problems.
• Monitor computer processing systems.
• Assist users working remotely.
• Perform minor hardware repairs.
• Provide basic network support.

Skills

Problem-solving

Communication

Interpersonal skills

Attention to detail

Organised mindset

Eagerness to learn

Multitasking

Education

Matric

CompTIA A+ Certification

CompTIA Network+

Google IT Support Professional Certificate

MTCNA

3CX Basic Certification

Tools

Ticketing system (e.g., Zoho Desk, Freshservice)

PowerShell

Bash

Job description

IGrow Wealth Investments Group of companies, proudly positioned as South Africa’s #1 Investment company, is seeking IT Technicians to join their team in Durbanville, Cape Town, and Sandton, Gauteng.

If you have a strong interest in technology and enjoy solving problems, with a passion for learning and growing your skills, this is your chance to make a real impact in a fast-paced, dynamic environment. Start your IT career with South Africa’s top investment group — apply today!

To qualify for this position, you need:

• Matric.
• Minimum 1-2 years relevant experience.
• CompTIA A+ Certification.
• CompTIA Network+.
• Google IT Support Professional Certificate.
• MTCNA (Mikrotik Certified Network Associate).
• 3CX Basic Certification.
• Strong understanding of computer hardware, software, and operating systems.
• Familiarity with networking basics (IP, DNS, DHCP).
• Remote user support troubleshooting.
• Basic cybersecurity knowledge.
• Strong communication and interpersonal skills.
• Organised, solution-oriented mindset.
• Ability to prioritise and multitask in a fast-paced environment.
• Eagerness to learn and upskill.
• Attention to detail.
• Exposure to server administration and cloud systems.
• Basic scripting (PowerShell or Bash - optional).
• Ticketing system or ITSM platform experience (e.g., Zoho Desk, Freshservice).

Duties and responsibilities include, but are not limited to:

• Diagnose basic computer problems.
• Monitor computer processing systems and identify unwanted software installations.
• Schedule maintenance and software updates.
• Assist users working remotely.
• Perform minor hardware repairs and manage computer parts ordering.
• Set up workstations and peripheral devices for new starters.
• Check device hardware to ensure functionality.
• Install and configure appropriate software.
• Ensure security and privacy of networks and computer systems.
• Identify computer or network equipment shortages and place orders (if applicable).
• Deal directly with company directors and resolve queries.
• Provide basic network support and cable management.
• Support basic PBX and extension management (3CX).
• Support Mikrotik devices and manage VPN users.
• Manage Google Workspace users and data permissions.