Information Technology Engineering Manager

TooMuchWifi; Wes-Kaap; On-site; ZAR 300 000 - 700 000; Full time

Job summary

An established industry player is seeking an Information Technology Engineering Manager to oversee their IT infrastructure and ensure system security. This role involves troubleshooting hardware and software issues, leading engineering projects, and collaborating with HR for streamlined IT processes. The ideal candidate will have a strong technical background, excellent problem-solving abilities, and experience in managing IT systems. Join a mission-driven company that is making a difference in connectivity for underserved communities while enjoying a dynamic work environment and the opportunity to grow your career.

Qualifications

• 3-5 years of experience in IT administration and IT engineering roles.
• Strong knowledge of Windows and MacOS operating systems.

Responsibilities

• Manage and support the organization’s IT infrastructure and system security.
• Oversee IT assets and lead IT engineering projects.

Skills

Problem-solving skills

Technical expertise

Communication skills

Interpersonal skills

Education

Bachelor's degree in Information Technology

Field experience

Tools

Atlassian Suite

Google Suite

Intune

JAMF

Slack

Connect Teams

Okta

Azure Exchange

Sage HR

Hi Bob

Job description

Information Technology Engineering Manager

TooMuchWifi City of Cape Town, Western Cape, South Africa

Company Description

TooMuchWifi was established in 2016 with the mission to provide affordable internet connectivity to underserved communities in South Africa. Our goal is to connect communities and businesses, facilitating access to information, education, and enabling effective work and communication globally. By offering fast and reliable internet, we aim to bridge the digital divide and ensure equal access to the benefits of the internet for all individuals.

Role Description

The IT Manager will manage and support the organization’s IT infrastructure, ensuring system security, compliance, and technical support. The role involves overseeing IT assets, troubleshooting hardware and software issues, and leading IT engineering projects such as system integrations, process automation, and device management. The IT Administrator will also handle employee onboarding/offboarding, maintain disaster recovery plans, and collaborate with HR to streamline IT processes. Strong technical expertise, problem-solving skills, and the ability to manage IT systems are essential for this role.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field otherwise in field experience
• Minimum of 3-5 years of experience in IT administration and IT-Engineering roles.
• Strong knowledge of Windows and MacOS operating systems.
• Experience with platforms such as Atlassian Suite, Google Suite, Intune, JAMF, Slack, Connect Teams.
• Familiarity with cybersecurity principles and tools.
• Experience with identity and access management (IAM) and employee account provisioning, such as Okta, Azure Exchange, Sage HR, Hi Bob.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Experience in PCI and ISO27001 environments is a plus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Technology, Information and Internet