Information Specialist

Royal College of Nursing; Cape Town; On-site; GBP 42 000; Full time

Job summary

Join a forward-thinking organization dedicated to supporting nursing professionals. As an Information Specialist, you'll play a crucial role in enhancing the skills of our members through exceptional service and innovative learning resources. This position offers the opportunity to engage in meaningful activities that shape health policies and improve working lives. With a commitment to diversity and flexible working arrangements, this role is perfect for individuals looking to make a positive impact in the healthcare sector. Enjoy generous leave packages and a supportive work environment that values your contributions.

Benefits

28 Days Annual Leave

Health and Wellbeing Programme

Flexible Working Arrangements

Generous Parental Leave Packages

Qualifications

• Experience in customer service and information literacy.
• Ability to develop learning resources for members.

Responsibilities

• Deliver exceptional service to members using enthusiasm and positivity.
• Engage in literature searching and teaching information literacy.

Skills

Customer Service Skills

Information Literacy

Literature Searching

Job description

Information Specialist
RCN UK HQ, 28 hours, 12-month fixed term contract

Salary

£41,799 per annum (pro rata)

Role Overview

Imagine being faced with a world of exciting possibilities that could enable you to support our members and shape future health policies. As the UK's largest trade union and professional body for nursing, we support over half a million members with loyalty and commitment. We represent, develop, support their practice, and lobby on their behalf to improve their working lives.

We are accredited with the Investors in People Silver Standard. Our people are our greatest asset, and we seek individuals who can contribute to our purpose aligned with our values.

Key Responsibilities

• Use your enthusiasm, positivity, and customer service skills to deliver exceptional service to our members.
• Engage in activities such as literature searching and information literacy teaching.
• Help develop learning resources for members to enhance their skills and experience.
• Provide in-depth knowledge of information literacy and search support.

What We Offer

We prioritize our members' needs and reward our staff accordingly. Benefits include a broad range of learning and development opportunities, an award-winning health and wellbeing programme, annual leave up to 28 days plus bank holidays, additional days for Christmas, and generous parental leave packages.

We value diversity and offer flexible working arrangements to support work-life balance. Please discuss this with the recruiting manager.

Application Process

Click ‘apply now’ to submit a CV and answer supporting questions online. Ensure your CV is simple, with minimal formatting. Applications are anonymized for shortlisting. Interviews may be in person or via video call. Please inform us of any issues.

Equality and Inclusion

We are committed to equity, diversity, and inclusion, fostering an environment where everyone can bring their authentic selves. We encourage applications from people with disabilities as part of our Disability Confident scheme.

Contact Details

For more information or an informal discussion, contact Anna Semmens, Head of Library and Archive Services, at 02076473586.

For recruitment inquiries, email [e-mail].

Important Dates

• Opening date: 30 April 2025
• Closing date: 15 May 2025 at 11:59 pm
• Selection date: 27 May 2025
• Interview date: 27 May 2025

Contracted Hours

28 hours per week