Informal Field Sales Specialist (FREE STATE)

Smollan Activation; Vrystaat; On-site; ZAR 15,000 - 25,000; Full time

Job summary

Join a dynamic team at a forward-thinking company where you will play a crucial role in ensuring brand presence at trader outlets. This position involves building strong relationships, executing promotional activities, and delivering exceptional customer service. You will be responsible for managing call cycles, completing timely reports, and ensuring the successful implementation of promotional strategies. If you are passionate about driving brand success and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Strong relationship-building skills with traders and store owners.
• Ability to manage promotional activities effectively.

Responsibilities

• Ensure brand presence and educate traders at outlets.
• Communicate and negotiate promotional activities with store owners.
• Gather customer feedback and resolve queries.

Skills

Relationship Building

Customer Service

Promotional Activities

Administration

Problem Solving

Education

High School Diploma

Relevant Experience in Sales/Marketing

Job description

Responsibilities

• Foot soldiers will ensure brand presence through relationship building at Trader Outlets inclusive of trader education
• Call Cycle Compliance and KPI achievement
• POS installation, placement and replenishment at Trader outlets
• Daily Reporting on HHT and across KPIs, driving look of success
• Collecting and sharing insights, opportunities, competitor activity and monitoring visibility of product flow

Promotional Activity Execution

• Communicate promotional activities to store owners
• Negotiate POS material with store owners / managers
• Ensure promotional activities have been implemented, maintained and reported on
• Provide feedback to relevant stakeholders
• Monitor competitors’ new innovations
• Ensure all in-store staff understand mechanics of promotion and provide feedback to Supervisor
• Build-up of promotional events and displays as required; adhoc promotional activities

Call Cycle Management

• Identify call cycles and ensure implementation thereof
• Administer and complete according to requirements
• Inform Supervisor of cycle and ensure suitability

Effective Administration

• Complete reports in a timely manner
• Manage assets and equipment
• Complete necessary documentation when required

Customer Service and Satisfaction

• Gather feedback from customer complaints, queries and requests and ensure resolution
• Communicate and maintain knowledge of promotions / product knowledge to provide advice on product use
• Build and maintain strong working relationships

Self-Management

• Follow through to ensure personal quality and productivity standards are maintained
• Apply internal procedures consistently
• Plan and prioritize, managing competing demands effectively
• Anticipate and manage change
• Balance achievement of personal objectives with organizational needs through flexibility