To maintain and grow market share within the food industry / food factories (industrial) client base in the designated area.
KEY RESPONSIBILITIES
Other duties may be assigned. The key responsibilities include the following:
Sales & Marketing
- Increase sales and market share by actively acquiring new customers and expanding the client base;
- Replace equipment older than 5 years;
- Advise clients on and sell new value-adding products to enhance their businesses.
- Obtain planned rollouts for the year from clients in the region, and target new developments through meetings, visits, and cold calling for marketing and sales purposes.
- Hand over customers in other provinces/regions to relevant branch managers, follow up to ensure deals are closed, and monitor progress.
- Negotiate pricing with clients within established parameters.
Project Management
- Ensure service delivery to new clients and that installations are completed effectively according to the Installations Checklist.
- Verify correct invoicing from sales orders, and ensure invoices and checklists are faxed to relevant branches.
- Obtain signed confirmation from technicians and customer representatives that installations are successfully completed.
Customer Relations
- Maintain good relations with existing clients by visiting or calling at least every second month.
- Ensure client satisfaction with services provided and report issues to relevant branches.
Reporting and Feedback
- Meet with the Sales Director and/or Branch Manager twice a month to review customer accounts, rollout status, and outstanding payments.
- Provide formal written reports updating meeting minutes and weekly activity summaries.
- Participate in monthly strategy meetings regarding new product launches and exhibitions.
- Arrange meetings between customers and international suppliers as needed.
Cost Management
- Contribute to annual and ad hoc budget planning by providing relevant input to the Sales Director, Branch Manager, and Finance Department.
QUALIFICATIONS, EXPERIENCE, AND KNOWLEDGE
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
- Grade 12 qualification.
- At least 2-3 years of marketing and sales experience.